Customer Care Executive

2 days ago

Coimbatore, India PSR FASHIONS AND LIFESTYLES PVT LTD Full time

We are looking for a passionate and skilled Customer Care Executive to join our team at The Nesavu, a vibrant and growing kidswear brand. In this role, you will be the first point of contact for our customers, ensuring their experiences with our brand are positive and memorable.

**Key Responsibilities**:

- **Social Media Engagement**: Actively manage our brand’s social media presence by responding to comments, messages, and inquiries in a timely and professional manner.
- **Direct Message (DM) Handling**: Efficiently handle customer queries and concerns through direct messages across our social media platforms.
- **Phone Support**: Provide phone support to address customer inquiries, resolve issues, and offer assistance with order placements.
- **Order Follow-Up**: Proactively follow up on customer orders, ensuring timely dispatch and delivery, and addressing any post-purchase concerns.
- **Feedback Collection**: Solicit customer feedback to improve our products and services, and share insights with the team.
- **Brand Representation**: Uphold the values and image of The Nesavu in all customer interactions, ensuring a consistent and high-quality customer experience.

**Qualifications**:

- Excellent communication skills, both written and verbal.
- Experience in customer service, particularly in the retail or fashion industry.
- Strong understanding of social media platforms and customer engagement tactics.
- Empathetic and patient, with a customer-oriented approach.
- Ability to multitask and handle high-pressure situations.
- A team player with a positive attitude and strong problem-solving skills.

**Why Join Us?**

At The Nesavu, you’ll be part of an exciting and growing brand in the kidswear industry. We value our employees and offer a supportive and dynamic work environment where you can grow your skills and make a real impact.

**Job Types**: Full-time, Permanent

**Salary**: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7708819994

  • Call Center

    1 week ago

    Coimbatore, India Customer Care Executive Full time

    Inbound call services Daily booking ratio Follow up on prospective customers for future booking **Job Types**: Full-time, Fresher **Salary**: ₹9,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay types: - Commission pay **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - English and tamil...

  • Customer Care Executive

    1 week ago

    Coimbatore, India V support Solutions Full time

    **Job Title :Customer Care Executive**: **Job Location :Coimbatore**: **Gender: Female**: **Experience: 1-3 Years Minimum**: **Salary: 12,000 - 15,000 INR Per Month**: **Language: English & Tamil (Malayalam or Kanada or Telugu If any)**: **Softwares & App: MS Word, Excel Office Softwares Etc.,**: **Reach Us At : 8220014457**: **Job Category**:Admin**Job...

  • Customer Care Executive

    6 days ago

    Coimbatore, India CIEL HR Services Full time

    A Home Textile manufacturing company in Coimbatore is looking for a Customer Care Executive with 1-3 years of experience with good **English **communication skills and **manageable Hindi is must** **Salary**: Up to ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance bonus - Yearly...

  • Customer Care Executive

    6 days ago

    Coimbatore, India HOTEL VIJAY PARKINN Full time

    **Hotel Vijay Park Inn,** Top 3 Start Hotel in Coimbatore looking for hiring a dedicated and hardworking individual as a **Customer Care** **Executive ** to join our Team. **Role and Responsibility** - Obtaining customer information and other relevant data. - Making recordings of all the sales phone calls and sales deals. - Maintaining the database of the...

  • Customer Care Executive

    14 hours ago

    Coimbatore, Tamil Nadu, India Ramanani Cars Private Limited Full time

    Customer Care Executives to join our dynamic team and embark on a rewarding career journey - Providing product and service information to customers and assisting them with their needs - Responding promptly to customer complaints and escalating issues as needed - Maintaining accurate and up-to-date customer records and documentation - Processing orders,...

  • Customer Care Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India Pressana automobile Pvt Ltd Full time

    WE ARE HIRING CUSTOMER CARE EXECUTIVE WITH GOOD COMMUNICATION SKILLS & CUSTOMER HANDELING SKILLS CONTACT: 6384441010 LOCATION: COIMBATORE Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass)...

  • Hindi Customer Care Executive

    14 hours ago

    Coimbatore, India Nill Full time

    URGENT HIRING MALE/ FEMALE NEED A HINDI-SPEAKING PERSON FOR A CUSTOMER CARE EXECUTIVE JOB EXPERIENCE - 2 YEARS. FRESHERS CAN ALSO APPLY. QUALIFICATION- ANY DEGREE SALARY 10000 lOCATION - GANAPATHY, COIMBATORE REGULAR SHIFT TIMINGS-9 AM TO 5.30 PM INTERESTED CANDIDATES CAN APPLY CONTACT +91-XXXXXXXXXX **Salary**: ₹9,000.00 - ₹10,000.00 per...

  • Customer Care Executive

    2 days ago

    Coimbatore, India Hotel Vijay Park Inn Full time

    Hotel Vijay Park Inn a 3 Star Hotel Looking for a Custoemer Care Executive to interact with every guest who is visitng the hotel and making sure that they have got the best service they have expected **Job Types**: Full-time, Regular / Permanent **Salary**: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Food provided Schedule: - Day shift -...

  • Customer Care Representative

    5 hours ago

    Coimbatore, Tamil Nadu, India Rently Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionRently revolutionizes leasing activity, property management, and resident experiences through innovation. Established in 2011, Rently launched patented self-showing technology, becoming a leader in self-guided tours and smart home tech. With over 16 million self-tours and tens of thousands of devices deployed, Rently optimizes leasing with...

  • Customer Care Executive/tele Caller

    1 week ago

    Coimbatore, Tamil Nadu, India Sanumas Solutions Full time

    Client: ITES,BPO **Location**: Coimbatore **Job Type**: Full-time Title: Customer Care Executive/Tele Caller **Education**: Any Graduate Work Experience: Freshers (or) Experienced **Salary**: Rs. 10,000 to Rs. 12,000 pm + INENTIVES Should be fluent in: HINDI & ENGLISH **Job Description**: As a Customer Care Executive/Tele Caller, you will be...