Customer Support Executive

13 hours ago

Ahmedabad, India Brainvire Full time

**Job Location**:
Ahmedabad / Mumbai

**Job Type**:
Permanent

**Education**:
Any Graduates

**Position**:
Customer Support Executive

**Experience**:
1-2 Years

**Roles and Responsibilities**:

- Willing to be an excellent customer advocate internally and stand up for what's right by the customer.
- To provide a seamless experience addressing customers' questions or issues over the Chat/Phone/E-mails and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.
- Have sufficient knowledge about the products and services and respond to all inquiries accordingly.
- Ensure that all the Company Policies and procedures, code of conduct, and regulatory guidelines are strictly complied with while servicing the customers.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- 5 days working & working mode shift: 24*7, rotational shifts; rotational week off

**Skills**:

- Good communication skills

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