Email Chat Support Executive

2 days ago

Chennai Tamil Nadu, India Connect Galaxy Full time

_**We are Hiring**_

**Process**: Drafts king

**Experience**: 1.5 yrs in customer support voice or chat with proper documents

**Skills**: Excellent Communication skill in English

**Qualification**: Graduate

**Age limit** : 35

**Salary**: 25k TH & 29K CTC

5 day's working & 24/7 shift

2 way cab will be provided

**Location**: Ambattur, Chennai.

**Roles & Responsibilities**:

- Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
- Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.
- Collaborate with internal stakeholders such as the product and payments team for faster resolutions.
- Identify and escalate customer requests to managers when there’s a complex issue.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹29,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- How many years of experience do you have in customer support ?
- Do you speak Excellent English?
- What's your qualification?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7200585293

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