Chat Support Executive

18 hours ago

Chennai Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time

We are hiring for chat process.

Location : Chennai

Shift : Rotational shift (5 days of working)

**Roles & Responsibilities**
- Responsible for handling calls and chat and providing customer support,
- Identify and relate with various customer needs and scenarios,
- Conduct issue identification and problem-solving meeting customer needs and satisfaction,
- Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner either through Calls or Chats,
- **Written Skills**:

- Ability to compose grammatically precise, concise, and appropriate sentences,
- Ability to clearly understand and respond appropriately to the problem statements of customers,
- **Verbal Skills**:

- Ability to articulate, clear and friendly tone in a neutral accent without dead air,
- Ability to manage and maintain required communication pace,
- Knowledge of browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome
- Achieve and maintain required metrics and goals.

For further details contact:
7358756477

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91
7358756477

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