System Administrator

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Roles and Responsibilities:
- Manage complex AIX High Availability Infrastructure- Working on escalated tickets and available 24/7 for on call support- To co-ordinate with the appropriate teams for call resolution for high severity or escalated calls.- Delegate tasks to sub-ordinate teams and follow up to make sure that they are completed.- Documentation and Implementation of best practices.- Write project proposals, design documents, and extensive documentation in the Wiki.- Problem Management and RCA- Responsible for reviewing and updating RCA document for Severity 1- Identifying problem areas and doing trending and recommendations.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise- 10+ Years of Technical Hands-On experience.- Understand the lifecycle of infrastructure project (Design, Implement, Transition and Operation) In-depth understanding of AIX architecture and troubleshooting experience with the ability to analyze technical problems to prevent future occurrence.- Strong Hands on IBM PSeries 7 / 8 / 9- Planning of OS Hardening of AIX Servers- Performing AIX OS disaster recovery- Strong knowledge on Storage and Network- Strong knowledge on Network routing, Analyzing Network Packet, Storage Multipathing and NIC teaming- Knowledge on OpenShift, Solaris and Veritas Cluster- Troubleshooting escalated issues to Higher Up- Recovery of OS / Hardware to consistent state.- Liaison with Customer for complex technical issues and capacity planning.- Maintenance and Upgrade of Patching Application and Reporting Systems.- 3rd party vendor coordination and handling escalation.- Provide technical leadership and internal trainings to subordinate teams.- Attend and actively participate in management meetings, client meets and workshops.- Problem Escalation and Progress Monitoring- Pro-active problem management- Review of Historic Incidents to discover regularly repeating incidents.- Hardware and Software Vendor escalation for problem record resolution.- Trend analysis of issues and corrective actions.- Forecasting and recommendation for capacity like disk, memory CPU etc- Any Graduation or B.E or any Equivalent Degree.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and exper