Restaurant Hostess

4 days ago

Kolkata West Bengal, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Job designation:

- Restaurant Hostess**

**Job location:

- Kolkata**

**Salary:

- 15,000-22,000 per month**

**Experience:

- **

**Total experience:

- **
- 3 years of relevant experience.

**Minimum experience:

- **
- Minimum 1-2 years of relevant experience.

**Education:

- **
- A high school diploma or equivalent is required

**Skillset:

- **
- **Good communication skills**:

- **Proficiency with MS Office**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Introduction**:
As a Restaurant Hostess, you will play a crucial role in creating a warm and welcoming atmosphere for our guests. Your friendly demeanor, excellent communication skills, and organizational abilities will contribute to providing an exceptional dining experience. If you have a passion for hospitality and enjoy working in a dynamic team environment, we invite you to join our restaurant family.

**Responsibilities**:

- **Greeting and Seating**: Welcome guests with a smile, manage reservations, and seat them promptly and efficiently.
- **Communication**: Effectively communicate with guests and team members to ensure smooth coordination of seating arrangements.
- **Customer Service**: Provide outstanding customer service by addressing guest inquiries, assisting with menu information, and accommodating special requests.
- **Reservation Management**: Maintain an organized and up-to-date reservation system, ensuring accurate guest information and preferences.
- **Cooperation with Staff**: Collaborate with waitstaff and kitchen team to ensure seamless communication and guest satisfaction.
- **Problem Resolution**: Handle guest concerns and complaints with professionalism, finding swift and effective solutions.
- **Maintaining Cleanliness**: Keep the hostess station and waiting areas clean and organized at all times.
- **Assisting with Event Planning**: Support the coordination of special events and private parties as needed.

**Requirements**:

- **Excellent Communication Skills**: Strong verbal communication and active listening skills are essential.
- **Customer-Focused**: A commitment to providing exceptional customer service and ensuring guest satisfaction.
- **Organizational Abilities**: Effective multitasking, time management, and attention to detail.
- **Team Player**: Ability to work collaboratively with other staff members to achieve common goals.
- **Adaptability**: Flexibility to handle various tasks and adapt to a fast-paced restaurant environment.
- **Professionalism**: Maintain a polished appearance and professional demeanor at all times.
- **Problem-Solving Skills**: Ability to address issues and find solutions in a timely manner.

**Languages:

- English, Hindi and Marathi**

**Salary**: ₹15,000.00 - ₹22,000.00 per month

Ability to Relocate:

- Kolkata, West Bengal: Relocate before starting work (required)

Work Location: In person

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