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International Voice Process
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International Voice Process
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International Voice Process
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HITEC City, Hyderabad, Telangana, India VantageRMS Full timeExciting Opportunity in Hyderabad for International Voice Process Roles! Join our team in Hitech City, Hyderabad, for the International Voice Process role. Job Role: International Voice Process (1+ year experience required) **Job Type**: On-site (5 days a week) Location: Hitech City, Hyderabad Key Skills: - Excellent English communication -...
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International Voice Process Associate
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International Voice Process Associate
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HITEC City, Hyderabad, Telangana, India Vantage RMS Full timeWe're #Hiring! International Voice Process We’re looking for talented individuals with a minimum of 12 months of experience in International Voice Process to join our dynamic team! Job Role: International Voice Process Associate **Job Type**: On-site Experience: 1- 5 years Shift Type: Rotational Shifts Job Location: Hitech-city, Hyderabad Role...
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International Voice Process Associate
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HITEC City, Hyderabad, Telangana, India Vantage RMS Full time**Key Responsibilities**: - Handle inbound and outbound voice calls for international clients - Resolve customer queries, complaints, and requests efficiently and professionally - Maintain accurate records of conversations in the internal database - Achieve individual and team performance targets (e.g., call quality, turnaround time, customer...
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International Voice Process Associate
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International Voice Process
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HITEC City, Hyderabad, Telangana, India FRUGES service IT Full time**We are hiring for International Voice Process** **Freshers/ Experience** **Package: 18K to 26K Take Home** **Rotational Shifts** **2 Rotational Week offs** **2 way cab Facility** **Excellent Communication Skills** - **Note: Excellent Communications is mandatory**: - **Feel free to reach me out at 8341073836 /9959218281**: Pay: ₹18,000.00 -...
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International Voice Process- Experienced
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HITEC City, Hyderabad, Telangana, India IntouchCX Full timeJob Role: International Voice Process Experience: 6 Months - 3years Location: Planful B16, Raheja Mindspace, Hi-tech city, Hyderabad HR Contact: Yasmidha **Job Description**: Key Responsibilities: - Handle inbound/outbound international calls related to customer service, support, or sales. - Resolve customer issues effectively and provide appropriate...
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International Voice Process
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HITEC City, Hyderabad, Telangana, India 3G HR SERVICES Full time**Greetings from 3G HR SERVICES!!!** We are hiring for **"International Voice Process"** Qualification **:Any Degree** Experience **:1+ Year** Salary **:Up to 4.0 LPA** Location **:Hitech City** **Night Rotational Shifts, 5Days Working** **Note : 2Way Cab Provided under 30kms radius** **Skills**: **1.Excellent communication in...
International Voice Process
2 weeks ago
**CUSTOMER SERVICE EXECUTIVE (Urgently Required)**
**Job Location: Hyderabad (Hitec city)**
**Job Type: On-site (Full Time)**
**Shift Timings: Morning, Afternoon & Night shift (according to convenience)**
**Experience: 0-4 years (fresher with strong communication in English can apply)**
**Skills: Strong Communication Skills**
**Qualifications Required**:
- A high school diploma, undergraduate degree, Graduates or equivalent (fresher with excellent communication skills are welcome to apply).
- Must have good communication Skills
- Experience: While experience in customer service is preferred,
- Availability: Ability to work in flexible hours
**Key Skills & Qualifications**:
- Strong verbal and written communication skills in English (and possibly other languages, depending on the region).
- Ability to listen attentively to customer concerns, providing appropriate responses.
- Capable of thinking quickly to resolve issues while keeping customers calm and satisfied.
- Comfort with using chat platforms, CRM software, and other customer support tools.
- Ability to accurately document customer interactions and ensure issues is resolved without leaving any gaps.
- Ability to handle multiple chats or calls at the same time without compromising the quality of service.
- An empathetic approach to understanding customer concerns, ensuring they feel heard and valued. Able to manage time effectively to handle a high volume of customer queries while maintaining quality standards.
**Responsibilities**:
- Delivery scheduling, Inventory management support, exposure into online ticketing system, responding customer inquiries via phone calls or chat platforms in a professional and friendly manner. Addressing queries regarding Product tracking, notifications, Product delivery updates, services, billing/refund issues, or other relevant concerns.
- Effectively resolve customer issues, ensuring that all problems are addressed in a timely and efficient manner.
- Maintain a good understanding of the logistics services, and policies to provide accurate information and troubleshoot problems efficiently.
- Collect feedback from customers regarding their experience and share it with the relevant teams to help improve processes and services.
- Accurately document all customer interactions, including the details of the issue, the resolution provided, and any further actions required. This ensures consistency and transparency in customer service.
- Collaborate with team members and supervisors to share insights, improve service quality, and meet team performance goals
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
**Location**:
- HITEC City, Hyderabad, Telangana (required)
Work Location: In person
