Customer Service Assistant

2 weeks ago


Park Street Kolkata West Bengal, India Proviso Full time

**Key Responsibilities**:

- Respond to client queries and resolve issues efficiently.
- Maintain records in the CRM and escalate complex cases.
- Collaborate with internal teams to enhance customer experience.
- Provide product guidance and follow up on client concerns.

**Requirements**:

- Experience in customer service or client support.
- Strong communication and problem-solving skills.
- Familiarity with CRM tools is a plus.
- Ability to work independently and in a team.

**Benefits**:

- Competitive salary, growth opportunities, and benefits.
- Flexible work options and a dynamic team environment.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person



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