Customer Care Executive
2 days ago
We are seeking a Customer Support Executive to join our team and provide exceptional assistance to our valued customers. As a Customer Support Executive, you will be the first point of contact for customers seeking help, guidance, or resolution to their queries or concerns. Your mission will be to deliver a positive customer experience and uphold our company's reputation for outstanding service.
**Responsibilities**:
- **Issue Resolution**: Act as a liaison between customers and internal teams to identify, troubleshoot, and resolve problems effectively. Find appropriate solutions and follow up to ensure customer satisfaction.
- **Product Knowledge**: Develop a deep understanding of our products or services to provide comprehensive assistance and guidance to customers. Stay updated on product features, updates, and relevant company information.
**Job Types**: Full-time, Fresher
**Salary**: ₹10,000.00 - ₹12,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Park Street, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Speak with the employer**
+91 8910539588
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