
Front Office Administrator
1 day ago
**Job Title**: Front Office Administrator (Female)
**Location**: Cochin
**Job Type**: Full-Time
**Department**: Administration & Client Services
**Reporting To**: Branch Manager
**About Splash Gain Associates**
Splash Gain Associates is a leading institution engaged in **Overseas Recruitment**, **Medical Training (Prometric, DHA, HAAD)**, and **Language & Skill Development Programs**. We provide high-quality services to healthcare professionals and institutions across the GCC and India.
**Position Overview**
**Key Responsibilities**1. **Reception & Client Handling**
- Greet and assist walk-in clients, students, and visitors with a friendly and helpful approach.
- Handle incoming phone calls and WhatsApp messages courteously.
- Direct enquiries to the appropriate departments or staff.
2. **Administrative Support**
- Manage daily attendance registers, visitor logs, and appointment schedules.
- Assist with admission form filling, data entry, and document collection.
- Maintain the front office area in a neat, organized, and welcoming manner.
3. **Coordination & Communication**
- Coordinate between departments for smooth flow of operations.
- Follow up with students on fee payments, class schedules, or document submissions.
- Provide basic information about services offered by the Recruitment and Education divisions.
4. **Record Keeping & Reporting**
- Maintain soft and hard copies of student registration and inquiry forms.
- Share daily front-desk activity reports with the administrative head.
- Support in arranging meetings, interviews, and training sessions.
**Required Skills & Qualities**
- Minimum qualification: Graduation in any stream.
- 1-2 years of front office/receptionist experience preferred (freshers with confidence can also apply).
- **Pleasing personality** with a warm, welcoming attitude.
- Excellent communication skills in English and Malayalam (Hindi/Tamil is a plus).
- Polite, responsible, and customer-oriented approach.
- Well-groomed and punctual.
**Work Schedule**
- 6 days/week
- Timings: 9:00 AM - 5:00 PM
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Supplemental Pay:
- Commission pay
- Performance bonus
Application Question(s):
- Can you join immediately?
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