Front Office

6 days ago


Thiruvananthapuram Kerala, India Shanthiniketan School Full time

**Position: Front Office & Administration Coordinator**

Location: Shantiniketan School, Kunnumpuram

Reporting To: Principal & Administrative Head,

Employment Type: Full-time

**Overview**

Join Shantiniketan School as our Front Office & Administration Coordinator As the welcoming face of our campus, you’ll ensure smooth front office operations, assist prospective families, uphold facilities standards, and energize our school’s social media presence. This is a fantastic opportunity to make an impact within a vibrant educational community.

**Responsibilities**
- Greet visitors, parents, and students and direct them appropriately.
- Provide information and support for admission enquiries; maintain detailed enquiry records and follow-up logs.
- Supervise housekeeping staff and help coordinate with vendors to ensure school facilities are well maintained.
- Collaborate with teams to update and manage official school social media pages and communications.
- Collect department updates for announcements and ensure brand consistency online.
- Provide administrative support to the Principal and Administrative Head, maintaining school registers and documentation.

**Required Qualifications & Skills**
- Bachelor’s degree (Administration, Management, or Communications preferred).
- 2-4 years’ professional experience in front office, school administration, or operational support.
- Excellent English communication and interpersonal skills with a welcoming attitude.
- Ability to multitask, prioritize, and coordinate across teams.
- Well-organized, detail-oriented, and adaptable.

**Key Competencies**
- Strong organizational and time management skills.
- Professional and courteous demeanor.
- Collaborative team player able to work across departments.
- Attention to detail with problem-solving mindset.

**What We Offer**
- Supportive and positive work environment in an established school.
- Opportunities for professional growth and skill development.
- A chance to play a central role in school operations and online engagement.

**Performance Metrics**
- Accuracy and professionalism in front office operations.
- Prompt response to admissions and visitor enquiries.
- Maintenance of school cleanliness and facility standards.
- Consistency and engagement in school social media.
- Quality administrative support and coordination provided.

**Experience**:

- work: 4 years (required)

Work Location: In person



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