Associate Architect

Provides technical leadership for the design and implementation of specific areas or subsystems, which may include research and technical investigation. Thus, ensuring end to end functionality of the software is within scope of the business needs, and the solution interfaces successfully with the customer’s enterprise architecture. Translate customer requirements into software specifications. Proactively identifies and defines methodology, processes and quality assurance requirements. Collaborates, coaches and mentors the development team to promote product and industry knowledge. Recommends and ensures compliance to standards.

Knowledge, Skills and Abilities

(Knowledge skills and abilities typically required to perform the job, licenses and certifications required for the job and preferred knowledge, skills and abilities that are also beneficial to have in this job.)
- Coordinates with development and test teams to keep the deliverables on target and on time.
- Assists in managing technical customer interactions
- Responsible for gathering, designing and documenting customer requirements that meet the client’s needs, and fits within the OSS/BSS infrastructure.
- Primary scope of solution delivery includes optimum configuration of Ascendon, Integration of Ascendon to Operator IT systems, business logic implementation for product capability extension
- Cloud Solutions expertise in AWS
- Good understanding of Telecom/Wireless OSS/BSS Architecture / Design / Delivery Expertise
- Knowledge of Fulfilment/Assurance and Billing, MNP business processes
- Experience in catalog/order management/rating/billing/invoicing/treatment/MNP areas and real time charging.
- Technical lead for project teams on Feature to design decomposition, high and low level designs, coding and testing processes and automation
- Experience in a client-facing team role
- DevOps Experience and Culture - Design and deliver ops friendly solutions for good observability & monitorability and supporting operations as they evolve into production
- This is a hands-on role, a strong interest and inclination to deep dive as necessary to understand problem areas and fix end to end is key requirement.Experience in delivery lifecycle from Definition through Delivery including
- Enabler and coach for delivery teams in domain, technology. Solid team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution.
- 5+ years experience in total and combination of those years in domain,
- Efficient stake holder management both internal and customer for success of business
- Provides work estimates and skills required to assist the lead architect and project management with task scheduling and resource requests.
- Subject matter expert for one or more CSG products and implementation steps or domain areas, including the business value associated with the delivery of the technical solution.
- Knowledge of CSG’s product portfolio.
- Strong design skills with ability to document the designs.
- Excellent analytical problem-solving skills, with the ability to diagnose complex problems that require complex methods or theories.
- Excellent verbal and written communication skills to influence and gain cooperation. Ability to suitably adapt communication based on the audience, e.g. technical vs. management.
- Ability to speak, write and understand English.
- Ability to prioritize effectively within and across one or more assignments through good judgement, seeking guidance where appropriate.
- Ability to travel domestic and international for extended duration onsite based on requirements of the project.
- Non-standard work hours may be required and the ability to be on-call.
- Accountable for professional working behavior to include; building and maintaining constructive working relationships, implementing proactive and concise communication, acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating CSG’s core competencies and values.

Experience with the following:

- Telecom Application config for Rating/Tariffs, Bill cycles, Treatment, Mobile/Fixed network, Voice/data/SMS, Customer care/Disputes and adjustments, Case mgmt. etc.
- Network protocols knowledge such as Diameter Gy/SY, RFC 4006, 3GPP Standards, 4G and 5G protocols, Real time call control
- Cloud:

- AWS services
- Terraform / Azure DevOps / CICD pipelines
- SafeAgile experience

Location(s):
India Remote