Call Center Executive

7 days ago

Noida Sector Noida Uttar Pradesh, India Duronto Technologies Pvt Ltd Full time

_**Key Responsibilities**_
- **Problem Resolution**: Identify customer needs, resolve complaints, and provide solutions to issues, escalating complex problems to supervisors when necessary.
- **Product & Service Support**: Provide accurate information on products and services, guide customers, and assist with orders.
- **Record Keeping**: Maintain accurate and detailed records of customer interactions, transactions, and complaints.
- **Process Adherence**: Follow established communication scripts, guidelines, and procedures.
- **Performance Monitoring**: Meet or exceed performance targets and quality standards, while continuously updating knowledge of company products and policies.
- **Sales/Upselling**: Proactively identify opportunities to recommend and upsell products or services to customers.
- **Reporting**: Alert management to trends in customer calls and potential bottlenecks in service or product delivery.

Essential Skills & Qualifications
- **Communication**: Strong verbal and written communication skills for clear and professional customer interactions.
- **Problem-Solving**: Ability to identify root causes, research issues, and provide effective solutions.
- **Customer Service**: A genuine interest in helping customers and ensuring their satisfaction.
- **Technical Proficiency**: Ability to use computers, software, and various communication systems.
- **Professionalism**: Maintain a calm and professional attitude, even during challenging customer interactions.
- **Teamwork**: Ability to work effectively as part of a team.
- **Product Knowledge**: A deep and up-to-date understanding of the company's products, services, and policies.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Language**:

- Hindi (preferred)

Work Location: In person

  • Call Center Executive

    2 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India Patio Digital Pvt Ltd Full time

    **Kickstart Your Career with Prestigious Government Projects like DigiLocker & UMANG** Here’s your chance to work on high-impact digital initiatives under the **Digital India Corporation (DIC)**. Be part of a professional team delivering essential citizen services that power Digital India. **Immediate Hiring - Customer Care Executive** **Location**:...

  • Call Center Executive

    5 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India jiva health innovation private limited Full time

    **Job Description for Call Center Executive** **Position Title**: Call Center Executive **Department**: Customer Support/Operations **Reports To**: Call Center Manager/Supervisor **Job Summary** The Call Center Executive is responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer...

  • Call Center Executive

    1 week ago

    Noida, Uttar Pradesh, India Patio Digital Pvt Ltd Full time

    **Immediate Hiring: Customer Care Executive** - Location: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar Pradesh - Shift: 9:00 AM to 6:00 PM - Experience: Minimum 1 year in BPO/Call Center/Helpdesk Support Service - Education: Graduate or equivalent - Languages: Intermediate to advanced proficiency in English and Hindi - Typing...

  • Call Center Executive- Banking

    4 days ago

    Noida, Uttar Pradesh, India Dronaa Educon pvt ltd Full time

    **Role Description** This is a full-time on-site role for a Call Center Executive - Banking, located in Dubai. The Call Center Executive will be responsible for answering inbound calls, resolving customer inquiries, providing information about banking products and services, and ensuring high-quality customer service. The role will also include handling...

  • Call Center Executive

    7 days ago

    Noida, Uttar Pradesh, India Tumble Dry Full time

    Call Center handling. Lead Generation Revenue target Outbound Calls Cold Calling Pay: ₹25,000.00 - ₹40,000.00 per month **Benefits**: - Health insurance - Paid time off Schedule: - Day shift Supplemental pay types: - Joining bonus - Performance bonus **Education**: - Bachelor's (required) **Experience**: - Customer relationship management: 1...

  • Call Center Executive

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India Homedesignia Full time

    **Job description** **Job Title**: Telecaller Executive **Location**: Noida **Job Type**: Full-time **About Homedesignia**: Homedesignia is a leading provider of innovative interior and construction design solutions, specializing in modular kitchens, wardrobes, TV panels, and more. We are looking for a dynamic and customer-focused **Telecaller & Interior...

  • Call Center Agent

    2 weeks ago

    Noida Sector 62, Noida, Uttar Pradesh, India Delberto Ecom Pvt ltd Full time

    **Job Title**: Call Center Agent - Seller Support & Onboarding **Location**: On-site noida **Job Type**: Full-Time **Department**: Sales Operations **Reports To**: Call Center Manager / Business Development Lead **About Delberto**: Delberto is India’s first SaaS-based dropshipping platform focused on empowering small businesses, artisans, and...

  • Call Center Executive

    4 days ago

    Noida, Uttar Pradesh, India FELIX HOSPITAL Full time

    **Manage large amounts of inbound and outbound calls in a timely manner**: - **Follow communication “scripts” when handling different topics**: - **Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives**: - **Seize opportunities to upsell products when they arise**: - **Build sustainable...

  • Call Center Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Quality Zone Infotech Full time

    **Call Center Representative Qualifications/Skills**: - Know about Digital Marketing and website creation. - Excellent verbal communication skills - Telephone skills - Friendly and pleasant manner - Data entry skills - Typing and word processing skills - Documentation skills - Active listening skills - Attention to detail - Problem solving skills **Job...

  • Call Center Executive

    4 days ago

    Noida, India Think Gas Distribution Private Limited Full time

    We are looking for call center executives in Noida Sector - 16 location. A Call Center Representative is in charge of answering customer calls, listening to their concerns and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need. i. Handle a large volume of inbound...