Ticketing Executive

4 days ago


Panchkula, India Master infotech pvt ltd Full time

**Experience** - 2 + years

**Job Location**:

- Panchkula, sector 20 (DayShift)
You will be offering a support system for agents and customers. This will mostly be B-2-B service.

**Core Qualifications**
- Comprehensive experience with handling multiple booking issues
- Proficient in common airline booking software and database management
- Responsible for making and confirming travel arrangements for passengers
- Able to meet booking deadlines in a timely manner
- Good communications and problem solving skills

**Experience**
- Made booking arrangements for clients in person on the phone and online.
- Worked to diligently resolve booking and scheduling issues.
- Ensure that all booking procedures follow industry standards.
- Posted schedule changes online and informed clients directly.
- Scheduled advance and last-minute bookings
- Offered discounts and special deals when authorised to do so
- Managed passenger database
- Monitored airline schedules and posted updates on airline website
- Developed and implemented promotional strategies to boost airline bookings
- Consistently offered a high level of customer service
- Worked to resolved passenger booking issues
- Handled internal and external communications.
- Full range of customer service functions.

**Salary**: ₹10,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Do you have any relevant experience in air ticketing support ?

**Experience**:

- Customer support: 1 year (required)

**Speak with the employer**
+91 7009774667


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