
Service Coordinator
21 hours ago
Sales Team Coordination:
- Ensure smooth installation and Effective Execution of Service.
- Efficient Execution
- Schedule service appointments and allocate resources efficiently for the projects
- Communication:
- Proactively communicate with Sales Team to understand the service needs of customer and provide timely updates.
- Collaboration & Coordination:
- Collaborate and coordinate with the sales and operations teams to ensure smooth service delivery of the products to the client site.
- Record Keeping:
- Maintain accurate service records, including details of service requests, resolutions, feedback, etc.
- Identify opportunities to improve service processes and efficiency.
Key Performance Indicators (KPIs) and Performance Metrics:
- Services Response Time:
- Ensure service requests are addressed within SLA time.
- Services Resolution Rate:
- First time pass - 95% of the services issues are resolved during the first visit or as per the agreed SLA.
- C-SAT
- Achieve a customer satisfaction score of at least 90% based on feedback and surveys.
- Respond to client inquiries and communication within stipulated SLA.
- Continuous Improvement
- Look for opportunities to continuously improve the process for better efficiency and customer satisfaction.
Qualifications:
- Bachelor's degree; relevant experience may be considered.
- Proven experience in Service coordination or a similar role, preferably in the Building Material industry.
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
-
Sales/ Service coordinator
6 days ago
Madhapur, Hyderabad, Telangana, India Square Foot Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDear candidate,Greetings for the daywe have an opportunity for the position Service Coordinator professional at Hyderabad location.Kindly find the below mentioned details for your perusal.Company Profile:Square Foot is the sole India distributor for Tarkett range of floorings wooden, laminate, carpet tiles, sports and vinyl floorings. Tarkett is the world...
-
Service Coordinator
2 weeks ago
Hyderabad, Telangana, India Monotech Systems Limited Full time**We are looking for a Service coordinator for Hyderabad and find the JD below** **Duties and Responsibilities** log the customer calls from site inspection to service in CRM on priority. log the Service complaints received from the Customer in CRM on priority. Preparing and sending the escalation reports to concerned heads as per the instructions of...
-
Service Coordinator
7 days ago
Kondapur, Hyderabad, Telangana, India Infiniti Building Solutions Private Limited Full timeCoordinate daily service and maintenance schedules for ELV technicians and engineers. - Handle incoming service requests, log issues, and ensure timely assignment and resolution. - Maintain service records, job sheets, and documentation for all maintenance and support activities. - Monitor SLAs and ensure service is delivered within agreed timelines. -...
-
Event Coordinator
21 hours ago
Madhapur, Hyderabad, Telangana, India BIZ AND BEEZ CREATIVE LLP Full timeAs an **Event Coordinator** at Biz and Beez, you will be responsible for planning, organizing, and executing a variety of events, including corporate gatherings, client meetings, webinars, conferences, trade shows, and brand activations. You will work closely with the marketing and creative teams to ensure that every event aligns with our strategic goals and...
-
Rma Service Coordinator
1 week ago
Hyderabad, Telangana, India Fortune Marketing Pvt. Ltd Full time**Job Overview** **Responsibilities** - Coordinate patient services across various departments including dermatology, urgent care, and outpatient clinics. - Manage the intake process for new patients, including gathering medical history and vital signs. - Provide administrative support by maintaining accurate patient records in EHR systems and ensuring...
-
Service Coordinator
1 week ago
Kondapur, Hyderabad, Telangana, India Infiniti Building Solutions Private Limited Full time ₹ 15,000 - ₹ 4,80,000 per yearCoordinate daily service and maintenance schedules for ELV technicians and engineers.Handle incoming service requests, log issues, and ensure timely assignment and resolution.Maintain service records, job sheets, and documentation for all maintenance and support activities.Monitor SLAs and ensure service is delivered within agreed timelines.Communicate with...
-
Service Coordinator
1 day ago
Hyderabad, Telangana Andhra Pradesh, India Johnson Controls Full timeA PRIMARY Purpose Why does this job exists Knowledge experience Sap for Raising PR and billing request B primary DUTIES Maintain Material delivery tracking and proactive update Monitor spare parts availability Coordinate with service team including installations repairs maintenance and PPM timely submission of PM and service reports for...
-
Architectural Bim Coordinator
20 hours ago
Madhapur, Hyderabad, Telangana, India Drawlines Consult WLL Full time**DRAWLINES CONSULT** is looking for a **Architectural BIM COORDINATOR in our Hyderabad office** and we are looking for an enthusiastic & dynamic BIM Coordinator. **Drawlines **is among the leading BIM & CAD design solution firms. We build success and repute for our clients with high-quality and cost-effective solutions in BIM modeling, CAD drafting, Design...
-
IT & Travel Desk Coordinator
1 week ago
Madhapur, Hyderabad, Telangana, India METRIX ENGINEERS Full time ₹ 2,50,000 - ₹ 3,00,000 per yearJob Title: IT & Travel Desk CoordinatorCompany: Metrix Engineers India Private LimitedLocation: Madhapur, HyderabadJob Type: Full-TimeAbout the Role:Metrix Engineers India Private Limited is seeking a skilled IT & Travel Desk Coordinator to manage IT operations and oversee the company's travel desk. This role requires a balance of technical expertise in IT...
-
Sales Coordinator
2 weeks ago
Madhapur, Hyderabad, Telangana, India Locuz Enterprise Solutions Full timeReports to: Senior Director Location: Hyderabad Job Summary: Key Responsibilities: 1. Sales Support: - Coordinate sales activities, including scheduling meetings, demos, and calls. - Prepare sales materials, such as presentations, proposals, and quotes. - Ensure accurate and timely delivery of sales-related documents. 2. Customer Relationship...