Customer Relationship Executive

6 days ago

Pimpri, India Twiceline services pvt ltd Full time

**Required Skills**:
We are looking for a detail
- oriented individual with multi

Academic background and experience at Customer Relationship Management

Excellent Presentation and interpersonal skills to maintain excellent rapport with customers and co
- workers.

Ability to provide solutions based selling to customers

Organized working, good and thorough documentation habits

Proficiency in report making

Excellent knowledge of plant Layout, any academic courses done will be highly preferred.

Excellent knowledge of MS- Excel

Detail oriented and excellent organizational and multitasking skills

Ability to deliver solutions in under multiple and simultaneous deadlines

Willingness to travel as and when required

Ability to think on your feet, assessing and planning troubleshooting strategies

Willing to make a long term commitment (3 years)

**Responsibilities**:
New customer generation and retainment

Understand client requirements accurately, furnish design information regarding necessary customizations and communicate to design
- development teams

Make technical presentations and demonstrate how a product meets client needs

Client persuasion regarding company products and services in terms of quality, price and delivery.

Maintain client and organizational confidence by keeping information confidential and secure

Assist in conducting market analysis and present findings to superiors and product teams to develop and enhance product offerings

Participation in new and changed product development, formulation and specification of these products and plant trials

Negotiate tender and contract terms and conditions to meet both client and company needs

Analyzing and investigating price, demand and competition

Calculate client quotations, maintain client accounts

Devising and presenting ideas and strategies to improve sales

Co
- ordinate between service/ technical support and Customers.

Planning Product implementation at customer end

Prepare reports for head office and keep customer records

Prepare proposals and implementation plans for clients

Meet regular sales targets and coordinate sales projects

**Salary**: ₹15,311.36 - ₹22,081.43 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

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