Customer Relationship Management Manager
20 hours ago
Company Description
Garve Group has been a trusted name for over 35 years, with over 15 years in the real estate industry and 25+ completed projects. Known for quality and precision, we are dedicated to putting customers first. Our mission is to build spaces that stand the test of time and enhance lives.
Role Description
This is a full-time on-site role for a Customer Relationship Management Manager based in the Pune/Pimpri-Chinchwad area. The Customer Relationship Management Manager will be responsible for day-to-day tasks such as managing customer relationships, developing and implementing CRM strategies, and coordinating with sales, marketing, and project management teams. The role also includes analyzing customer data and market trends to improve customer satisfaction and drive sales.
Qualifications
- Analytical Skills and Market Segmentation
- Strong Communication and Sales skills
- Project Management experience
- Excellent interpersonal and customer service skills
- Ability to work collaboratively with various departments
- Bachelor's degree in Business Administration, Marketing, or related field
- Previous experience in a CRM role preferred
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