Customer Relations Manager

Lead and manage the customer service team, providing coaching, training, and support.Monitor performance metrics (e.g., response time, resolution time, CSAT scores) and drive continuous improvement.Handle complex or escalated customer issues promptly and professionally.Strong problem-solving and conflict resolution abilities.Ability to work in a fast-paced...

Role & responsibilitiesWill be responsible for communications between medical professionals and patient.To be provide information about hospital benefits & Procedure to the public and build relationships.Will be responsible for promotions of the hospital and implementations of the hospitals marketing programmes that are related to Overall Mission and vision...

Career Guide Finding a JobWhat Is A Customer Care Executive? (With Duties And Skills) What Is A Customer Care Executive? (With Duties And Skills) Written by Updated 5 June 2025 Video: India's Customer Service Execs Reveal Salary, Tips & More What do India's customer service experts and executives really do? Well, we REALLY wanted to know. Our Indeed host,...

Answer customer questions via email and through our social media accountsResolve customer complaints and issuesDevelop and implement customer service routines and processes for employees to followFoster a customer-centric culture in keeping with our brand imageCollaborate with our marketing department professionals to highlight positive customer experiences...

serve as the primary point of contact between a company and its customers, resolving issues, providing product/service information, and processing transactions like orders and returns. Responsibilities include managing multiple communication channels (phone, email, chat), documenting interactions, collaborating with other departments, and working towards...

The Role:Impact & ContributionDeliver Quality product to the customerMaintain Quality standardsEnhances internal awareness of customer expectations and quality performance metrics across departments.Supports cross-functional teams to prevent recurrence of defects through proactive risk analysis (FMEA, Control Plan updates).Drives continuous improvement by...

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer...

Key Responsibilities: Manage and nurture relationships with existing and new customers. Handle customer inquiries via phone, email, or in person in a professional manner. Resolve customer complaints an Coordinate with internal departments (sales, operations, support) to fulfill customer needs.Job Types: Full-time, PermanentPay: ₹10, ₹35,276.15 per...

Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary.They also analyze the communication cycle between their staff and customers using client relationship management software.Job Type: FresherPay: ₹21, ₹43,900.00 per monthEducation:Higher Secondary(12th Pass)...