Functional Support

3 days ago

Bengaluru, India Skillventory Full time

**Functional Support - Calypso - Bengaluru**:

- From 3 to 6 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Bangalore/Bengaluruor

**Roles and Responsibilities**

We are hiring a Functional Analyst for a Functional Support - Settlement team at leading investment bank in Bengaluru.**Responsibilities**
- Liase with the developers and business analysts to communicate issues raised by the business.
- Communicating with the global team to resolve issues.
- Maintain a knowledge base regarding support issues and their resolution using SharePoint or other
- collaboration tools.
- Build a working knowledge of the systems and business area in order to provide a high level of support.
- Reconfiguring various existing setups in order to improve the efficiency of the system and to cohere tobusiness requests.
- Track issues effectively using ITIL approved methodology (Incidents, Problems, Requests and Changes).
- Preparing environments for releases and ensuring that the implementation and pre-production tests arecarried out.
- The systems which team supports are classified as Tier 1 (business critical) which requires very flexibleapproach to work as we have to support the systems as well as undertake project work.

**Contributing Responsibilities**
- Operating on EMEA Based hours to support the business in APAC and EUROPE. This involves a rotationalshifts that works early from 05:30-06:30 am IST and the late shift starting from 12:30-01:30 pm IST.
- Coordinate with other internal teams, clients and vendors in order to respond to incidents and resolve issuespromptly so as to restore normal services to the business.
- Ensure root cause analysis is undertaken for all incidents. Manage problem and action tickets.
- Perform BAU tasks with a eminent quality in incident management.
- Coordinate with other internal teams, clients and vendors in order to respond to incidents and resolve issuespromptly to restore normal services to the business.

**Technical & Behavioral Competencies**
- Good knowledge of Core Calypso App from Back office perspective.
- Understand the Calypso V11 and above.

**Functional requirements**:

- Good knowledge of Clearing and settlements
- Good knowledge of products like equities, bonds ,repo, SLAB and other Fixed income productsSWIFT protocol (basics).
- Trade life cycle (from Investment banking perspective )

**Technical requirements**:

- Good hold on SQL ( mandatory )
- Unix OS + Shell scripting ( basic to intermediary )
- Python ( good to have )

**Specific Qualifications (if required)**
- Confident enough to work in a Business Critical challenging environment
- Role:_Investment Banking Analyst
- Salary:_ Not Disclosed by Recruiter
- Industry:_Investment Banking / Venture Capital / Private Equity
- Department:_BFSI, Investments & Trading
- Role Category:_Investment Banking, Private Equity & VC
- Employment Type:_Full Time, Permanent
- Key Skills- UnixInvestment BankingBondsrepoFunctional SupportLucsoftMurexSQlFunctional AnalysisequitiesCalpysoProduction SupportSettlementsEducation
- UG:_B.Sc in Any Specialization,B.Tech/B.E. in Any Specialization,BCA in Any Specialization
- PG:_MS/M.Sc(Science) in Any Specialization,M.Tech in Any Specialization,MCA in Any Specialization

**Company Profile**:
SKILLVENTORY
- We are hiring a Associate for Functional Support - Calypso division at a Leading Investment Bank in Bengaluru- Recruiter Name:_Vimal K
- Contact Company:_SKILLVENTORY
- Telephone:_7489933128

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