Order Administrator

6 days ago


Chennai Tamil Nadu, India Emerson Full time

**Job**Summary**:By joining us as Order Administrator you will be reconciling PO commercial requirements and creating sales orders in the ERP system. They are also responsible to work other internal teams to clarify order requirements and make corrections in the system when needed.

In This Role, Your Responsibilities Will Be:

- Review customer order for critical data as per the guidelines provided and correspond with branches to clear discrepancies in case any are found.
- After review, enter customer orders into ERP System. Clearly and completely bring together all commercial data provided in the Order Deviation Checklist (ODC) in various fields in ERP system.
- Ensure that the orders are assigned to the correct channel and currency. In case of any doubt check with team lead. Validate that special instructions of the order are also gained in system.
- Own and keep updated the processes and related documents, guidelines and procedures.
- Co-ordinate with Sales offices and internal functions to resolve problems associated with orders.
- Follow-up with Inside Sales team for after-BOM-spares to ensure that spare parts are loaded to Operations as soon as valve engineering is completed.
- Prioritize activities to achieve targets and on time processing. Raise issues to team lead whenever required.
- Update order details if more information becomes available at a later date.
- Provide timely response to internal and external enquiries.
- Perform other relevant duties assigned or required.

**Who You Are**:
You establish clear goals with anticipated outcomes and results, understand the importance and interdependence of internal customer relationships, prepare content for communication that is impactful, create a plan and outline for various audiences.

**For This Role, You Will Need**:

- Ability to efficiently bring together techno-commercial data on customer order and transfer that without errors.
- Knowledge about relevance of commercial data and how it impacts the logistics and invoicing process.
- Knowledge about basic commercial data included in customer PO will be an advantage.
- Basic abilities to understand the products sold by the company.

Preferred Qualifications that Set You Apart:

- Even a short experience in an Operation Department of a metal mechanic industry or in the Oil and gas Sector

**Our Offer to You**:
By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

**Our Commitment to Diversity, Equity & Inclusion**:
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

**WHY EMERSON**

**Our Commitment to Our People**

**At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.**

**We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where


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