Field Service Technician

2 days ago

Bengaluru Karnataka, India Eon Infotech Ltd Full time

Eon Infotech Limited is a leading provider of Vehicle Tracking Systems (VTS) and electronic devices. We are seeking a highly motivated and skilled Field Service Engineer to join our team. As a Field Service Technician, you will be responsible for the installation, repair, troubleshooting, and support of VTS and electronic devices for our customers in Bangalore, Mangalore, and other regions as required.

**Role/Responsibilities -**
- **Installation**: Install and configure Vehicle Tracking Systems (VTS) and electronic devices in various customer vehicles.
- **Repair**: Diagnose and repair issues with VTS and electronic devices, ensuring their proper functionality.
- **Troubleshooting**: Troubleshoot technical problems and provide effective solutions to ensure customer satisfaction.
- **Support and Training**: Provide technical support to customers and conduct training sessions to ensure they can use our products effectively.
- **Resident Engineer**: Serve as a resident engineer in Bangalore, with the possibility of traveling to other regions, including Goa, Kerala, and Chennai, as required by the company.

**Requirements**:

- Two-wheeler with a valid driver's license is a must.
- Android mobile phone is required for communication and reporting.
- Willingness to travel across all customers in Bangalore, Mangalore, and occasionally to other places as needed.

**Qualifications**:

- Technical diploma or ITI in electronics, electrical engineering, or a related field is preferred.
- Previous experience in a similar field service or technical support or Field Service Technician role is a plus.
- Customer-focused with a commitment to ensuring customer satisfaction.

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Application Question(s):

- Do you Two-wheeler & Driving Licence

**Experience**:

- Field service: 1 year (required)

**Location**:

- Bengaluru, Karnataka (required)

Willingness to travel:

- 100% (preferred)

Application Deadline: 20/09/2024
Expected Start Date: 23/09/2024

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