Field Services Technician

8 hours ago

Bengaluru, India BCD Travel Corporate Full time

**Work-life balance does exist: Join the journey at BCD**

**Field Services Technician**
- Full time,_
- _
- Bangalore_

**As a **Field Services Technician, you will**
- Troubleshoot hardware, software, and other IT solutions
- Follow all ICT policies and procedures
- Ability to add, change or modify new or existing reports
- Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
- Provide assistance to other technical teams (hands-on support)
- Will contribute to technology, security, and efficiency enhancements and improvements
- Develop training materials and train team members

**About you**
- 3+ years Technical Experience in a 24 x 7 IT Environment
- Excellent Communication Skills, Oral, Written and Presentation
- Excellent Knowledge of IT systems
- Excellent Troubleshooting and Problem-Solving Skills
- Excellent Customer Service Skills
- Ability to Develop, Interpret and Follow Written IT Policies and Procedures
- Experienced with Microsoft Business Software Applications and Other Communication tools
- Advanced Project Management Skills
- Detail Oriented
- Travel

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