
Associate - Patient Services
6 days ago
Education: Any Graduation is a must
Language: To converse well in English (excellently), Kannada & Hindi
Experience: Fresher or less than 1 year experience in OP Billing from any Hospital
**Salary**: At par with the industry standard.
Shift: Rotational Shifts (mandatory)
**Job Description**:
- Communicating and coordinating with patient and the doctors
- Managing calls and customer queries
- Identify and assess customers’ needs to achieve 10/10 satisfaction rate.
- Error free billing (OP) to be maintained.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions.
- Follow communication procedures, SOP’s guidelines and policies
- Take the extra mile to engage customers
- Ability to multi-task, prioritize, and manage time effectively
- To carry out any other task assigned by higher authority.
- Sending daily/weekly/monthly reports as specified by department head.
Should be able to join immediately. Please send your CV or call
9035328937 for a telephonic interview today.
**Job Types**: Full-time, Fresher
**Salary**: ₹12,000.00 - ₹20,000.00 per month
Schedule:
- Rotational shift
Ability to commute/relocate:
- Bengaluru, Bengaluru - 560064, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Speak with the employer**
+91 8660641655
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