Hostess
3 days ago
**Key Responsibilities**:
- Greet guests warmly as they arrive, make them feel welcome, and ensure they are seated in a timely manner.
- Manage reservations and waitlists, ensuring the seating arrangements align with guest preferences and table availability.
- Escort guests to their assigned tables, provide menus, and offer any additional information about the restaurant.
- Answer phones and respond to inquiries about the menu, hours, and the restaurant’s services.
- Engage with guests to ensure their satisfaction, address any special requests, and resolve minor issues or complaints.
- Manage wait times effectively, communicate with guests about their expected wait, and offer comfortable waiting areas.
**Qualifications**:
- Previous experience in customer service or as a hostess is preferred but not required.
- Excellent verbal communication and interpersonal skills.
- Friendly, approachable, and professional demeanor.
- Ability to handle multiple tasks simultaneously and maintain composure under pressure.
- Ability to prioritize tasks and manage time effectively during busy periods.
- Work effectively as part of a team, collaborating with waitstaff, kitchen, and management.
Pay: ₹20,000.00 - ₹26,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
**Experience**:
- total work: 1 year (required)
Work Location: In person
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