Process Trainer

6 days ago


New Delhi, India Velik HR solutions Full time

**ONLY FEMALE CANDIDATE CAN APPLY.**

**Roles and Responsibilities**

1. To train new hires on product, process and customer handling skills

2. Maintain batch reports and measure effectiveness post 30 days of conducting refresher

3. Complete daily tracking, including end of day course evaluation and trainee assessments

4. Research product information for each account assigned by attending team meetings and periodic calibrations sessions, side by side observations, and call monitoring for training department purposes

5. Maintain updated course and training evaluations for management review

7. Gathers documents and distributes clear information from updates received by corporate training and the client

9. Coordinates efforts with the Quality Team to assist in the quality improvement process of the agents via TNI’s and refresher sessions

10. Participates in calibration meetings with the Client, QA and Results management team to ensure information being trained is up-to-date

**Salary**: ₹22,000.00 - ₹33,750.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 7838587120



  • New Delhi, India Fortuco Resource Pvt. Ltd Full time

    A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice,...

  • Process Trainer-bpo

    2 weeks ago


    New Delhi, India Looper Development Services Full time

    **Job Summary**: **Key Responsibilities**: - Conduct training sessions for our customer service team to enhance their skills and knowledge. - Develop training modules, materials, and assessments to ensure effective learning. - Provide feedback and coaching to trainees to improve their performance. - Keep up to date with industry best practices and...

  • Process Trainer

    2 weeks ago


    Delhi, India Vimerse Infotech Inc. Full time

    Job Tittle - Process Trainer Location - Moti Nagar, Delhi **Key Responsibilities: - ** 1. Training & Development 2. Training Delivery 3. Assessment and Evaluation **Qualification**: - Bachelor's degree in a relevant field preferred. - Previous experience as a Process Trainer in the BPO industry is a plus. - Strong knowledge of BPO processes and...

  • Process Trainer

    6 days ago


    Delhi, India AAIDEOLOGY Full time

    Key Responsibilities: - The key responsibility in this role is on boarding the new people to the sales development role. This includes intensive three weeks of training and the topics covered would be around product, process, culture, cadence and so on. 70% of the time is spent in mock calls and feedback sessions. - Prepare training materials such as...

  • Process Trainer

    4 days ago


    Gurugram, New Delhi, India Paisabazaar Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Hi All,Paisabazaar one of the leading fintech organisation hiring process trainer for sales process.Product- Secured & Unsecured Loan, Credit Cards, InvestmentRole RequirementExcellent knowledge of process, CRM journey, partners and RebuttalsBasics of excel and Power Point PresentationPresentation Skill should be able to stand and speak In front of...

  • Process Trainer

    2 weeks ago


    Janakpuri, Delhi, Delhi, India Talent Futures services Full time

    *Hiring For Product Trainer* *Location Janakpuri west* *6 days working with 10 to 6.30* *Exp req 2 to 3 years in corporate/product trainer* *Max salary 25k plus pf esi benefits* *RESPONSIBILITIES* - Collaborate with management to identify company training needs. - Schedule appropriate training sessions. - Plan and implement an effective training...

  • Process Trainer

    4 days ago


    Delhi, India Future Technosoft Full time

    **Looking for Process Trainer (Loans Segment)** **Minimum 1+ years’ Experience Required as Process Trainer** **Must have worked in any Loans Campaign, like Business Loans / Personal Loans / Appliance Loans etc)** **Work from Office - Location - Gurgaon, Sector 18** - Deliver classroom training sessions to new hire agents in sync with the process...

  • Trainer

    6 days ago


    New Delhi, India Insight Alpha Full time

    **Role Definition** The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the workplace. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way. **Roles And Responsibilities** The trainer plays a pivotal role from...

  • Bpo Trainer

    2 days ago


    New Delhi, India M-Core Industries PVT LTD Full time

    We are looking for a dynamic BPO sales trainer to join our company. In this role, you'll be responsible for scheduling and conducting training sessions. Preparing procedures and policies regarding sales techniques. Scheduling and conducting training sessions on various sales related topics to prepare and support new employees. Observing the daily operations...

  • Process Trainer

    2 weeks ago


    Dwarka, Delhi, Delhi, India Triumph Ladders Full time

    Job Description: dwarka#processtrainer **Exp-2+ years** **Loc-Dwarka** **Night Shift** **Role : Process Trainer** **Industry preferred - BPO/KPO/Travel and Tourism** Roles and Responsibilities - Prepare and Develop onboarding programs for new employees - Evaluate Employee performance and conduct refresher session - Customer Service Skill Training -...