Customer Support

About UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...

**Service Support Specialist/ Customer service Representative** Company: Sukoon Solutions an electric agriculture equipment manufacturer and engineering company Location: Ghaziabad **Job Description**: We are seeking a highly motivated and customer-focused Service Support Specialist to join our growing team. As a Service Support Specialist, you will play...

Location: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...

**Role**: Customer support representative for Smart Home Product Lines. Helping customers remotely (over voice call and video call) for their installation and other configuration issues for Smarteefi Smart Electrical Switches. Collecting customer's feedback and Reviews **Mandatory Requirements** - Graduate in any domain - Good Communications Skills (English...

**Responsibilities (Hindi Language Mandatory)** - Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs - Manage customer expectations of response time, issue resolution and quality support - Generate report on need basis - Technical Support **Technical...

**We are looking for Customer Support Co-ordinator.** **Freshers Most Welcome.** **Salary**: 2.5 LPA to 3.0 LPA Notice Period: Immediate joiners required / 15 days preferable **Roles and Responsibilities**: - Making Outbound Calls. - Handling inquiries/complaints from customers, targeting satisfactory closure. - Developing relationships with premium...

As a Customer Support Specialist, you will be responsible for providing efficient and consistent customer service to ensure excellent satisfaction levels and timely service delivery. Your main focus will be on meeting and exceeding service standards and agreements in alignment with the company's strategy. - Meeting Service Level Agreements (SLAs) to enhance...

RESPONSIBILITIES - Effective written communication skills - need to communicate in a clear and concise manner while also responding with the right answers in limited interruption. - Should have multitasking skills - need the ability to work through several chats/tasks/ problems simultaneously to be effective. - Resolving issues and troubleshooting technical...

**Position Objective**: The position will manage the customer experience in India by handling and supporting all operational transactions within the assigned territory. They will coordinate the order flow activities across departments and geographical locations in order to ensure we meet our commitments to the customer. **Principal Responsibilities**: -...

Responsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS through timely resolutions* Collaborate with teams on process improvements* Provide exceptional CX through empathy & expertise