Telesales Executive

12 hours ago


Gurugram Haryana, India Ikeda Limited Full time

We are seeking a motivated Tele Sales Executive with experience in fintech, insurance, or loan industries to focus on customer retention activities. The role involves engaging existing customers, resolving queries, offering relevant products, and preventing churn through effective communication.

**Key Responsibilities**:

- Proactively reach out to customers to address concerns and offer product solutions.
- Build strong relationships to enhance customer satisfaction and retention.
- Identify cross-sell and upsell opportunities to meet customer needs.
- Handle customer complaints efficiently to ensure a high retention rate.
- Provide feedback to the team for service improvement.

**Qualifications**:

- 1-3 years of experience in fintech, insurance, or loan sectors.
- Strong communication and persuasion skills.
- Goal-oriented with a focus on customer satisfaction and retention.

**Location**: Sector 49, Gurgaon

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- telesales: 1 year (preferred)

Work Location: In person


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