Customer Support Representative

4 days ago

Chembur Mumbai Maharashtra, India Gentoro People Consulting Full time

**Job Title: Customer Support**
**Role: Full Time**
**Type: Work from Office**

**Required Qualification / Skills**:

- Graduate / PG.
- Should have excellent written and oral communication skills.
- Should be able to handle all kinds of students and working professional queries.
- Able to work on targets and drive sales passionately.
- Confident, soft spoken and pleasing personality.
- Problem solving ability and highly positive attitude.
- Good listener especially when it comes to student interaction.

**Responsibilities**:

- Responsible to handle inbound & outbound calls as per the leads provided.
- Ensure all inquiries are well counselled and educated about Organization examinations.
- Provide all information about the Institute positively and with the right passion so the inquiring leads are confident about the programme.
- Handling admission enquiries at the institute (Interact with prospective clients, students, working professionals; explain admission procedures, curriculum, fees structures etc. Ensure all admission documentation is completed effectively).
- Respond to general inquiries and provide information to students, professional in regards to the Organization curriculum.
- Prepare MIS in respect to the calls made and feedback on the same.
- Follow up with students as per the deadline date for enrolment.
- Guide the student with proper fees structure and admission procedures.
- Learn to multitask and prioritize the tasks in hand and meet targets as set by the Head of department.
- Handle the CRM software.
- Ensure complete transparency in conversions and numbers.
- Maintain full confidentiality of the student and client data and information in line with the GDPR regulations and data protection laws.
- Ensure full knowledge about all courses in order to provide the information to students and working professional.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7715962762

  • Customer Support Representative

    2 weeks ago

    Mumbai, Maharashtra, India Air Rescuers Worldiwde Pvt Ltd Full time

    We are looking for a Customer Support Representative to handle customer queries, provide product/service information, and resolve issues efficiently to ensure customer satisfaction. Online required female **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Language**: - Hindi (preferred) - English (preferred) Work Location:...

  • Customer Service Representative

    2 days ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...

  • Customer Support Representative

    2 weeks ago

    Mumbai, Maharashtra, India archstore Full time

    As a **Customer Support Representative**, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. **Key Responsibilities**: - Guide potential users through the sign-up process and...

  • Customer Support Representative

    2 weeks ago

    Mumbai, Maharashtra, India archstore Full time

    As a **Customer Support Representative**, you will play a vital role in assisting our team to enhance user satisfaction. Your responsibilities will include handling customer queries, facilitating user sign-ups, and managing dealer requests to ensure seamless service delivery. **Key Responsibilities**: - Guide potential users through the sign-up process and...

  • Customer Support Representative

    6 days ago

    Mumbai, Maharashtra, India Brihati Global Edge Solutions Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Representative located in Mumbai. The Customer Support Representative will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing exceptional customer service, and troubleshooting issues. Day-to-day tasks include responding to customer queries via...

  • Customer Support Representative

    4 days ago

    Marol Naka, Mumbai, Maharashtra, India Carnot Technologies Pvt Ltd Full time

    **We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative for Recharge Support, with proficiency in Hindi & Marathi for Andheri (Marol) Location.** As a Customer Service Representative in the Recharge Support team, you will be responsible for assisting customers with their recharge inquiries,...

  • Customer Support Representative

    2 weeks ago

    Mumbai, Maharashtra, India Altrone Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionAltrone specializes in providing infrastructure management, application development, business process outsourcing (BPO), engineering, and research and development (R&D) services. The company is dedicated to delivering tailored solutions that empower businesses across various industries. With a focus on innovation and efficiency, Altrone...

  • Customer Support Representative

    2 weeks ago

    Dadar, Mumbai, Maharashtra, India Pamac Finserve Pvt Ltd Full time

    We are hiring for Customer Support Representative salary 12 k in-hand Qualification min ssc Job description Need to do guide the customer for Nach Registration Purpose: - customer who had already took the loan and the EMI amount is not been debiting from his account after the registration customer do not have to pay online or cash EMI will debit from...

  • Customer Support Representative

    2 weeks ago

    Hinjewadi, Pune, Maharashtra, India Diginsta Full time

    Customer Support US telecom process - Customer care representative >1 year - Sr Customer care representative >2 year - Excellent communication skills who can speak with US native - Minimum 6 months of international BPO Voice exp - Should have computer and internated / knowledge of billing quiery - Exp type - B2B / B2C - Working day - 5 days per week **Job...

  • Customer Support Representative

    1 week ago

    Kandivali West, Mumbai, Maharashtra, India Nobtech Enterprise Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Customer Support Representative – Insurance Follow-up, PV & Portal HandlingLocation: Kandivali WestDepartment: ProjectsReports To: Senior Project ExecutiveEmployment Type: Full-timeJob Summary:We are looking for a proactive and detail-oriented Customer Support Representative to manage insurance-related follow-ups, PV (Physical Verification), and...