Reservations Associate

2 days ago

Bhopal Madhya Pradesh, India Marriott International, Inc Full time

**Job Number** 24043645

**Job Category** Reservations

**Location** Courtyard Bhopal, DB City - Arera Hills, Bhopal, Madhya Pradesh, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Reservations Associate

    2 weeks ago

    Bhopal, Madhya Pradesh, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25036269 **Job Category**Reservations **Location**Courtyard Bhopal, DB City - Arera Hills, Bhopal, Madhya Pradesh, India, 462011 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...

  • Reservation Executive Wfh Remote

    4 days ago

    Bhopal, Madhya Pradesh, India mycommunIT Full time

    Description de l'offre **Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers' desired travel dates. - Helping plan travel...

  • Reservation Executive

    1 week ago

    Bhopal, Madhya Pradesh, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Looking for a skilled Reservation Executive/ Associate to join our team at Welcomhotel by ITC Hotels. The ideal candidate will have a strong background in hospitality and excellent customer service skills.Roles and ResponsibilityManage reservations and ensure seamless execution of bookings.Provide exceptional customer service to guests through various...

  • Reservation Executive

    2 days ago

    Indore, Madhya Pradesh, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25186041 **Job Category**Reservations **Location**Sheraton Grand Palace Indore, Omaxe City 1, Indore, Madhya Pradesh, India, 452016 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management ** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservations Executive

    1 week ago

    Andhra Pradesh, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25073367 **Job Category**Reservations **Location**Hyderabad Marriott Hotel & Convention Centre, Tank Bund Road, Opposite Hussain Sagar Lake, Hyderabad, Andhra Pradesh, India, 500080 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and...

  • Reservation & Ticketing Executive

    4 days ago

    Noida, Uttar Pradesh, India Welatino Traveltech LLP Full time

    **Key Responsibilities**: - **Booking and Issuing Tickets**: Collaborate with travel consultant in booking and issuing tickets for flights, trains, and other travel modes. Ensure accuracy and completeness in ticketing procedures. - **Travel Arrangements**: Collaborate with travel consultant for hotel reservations, car rentals, and other travel-related...

  • Guest Service Associate

    3 weeks ago

    Bhopal, India Marriott International Full time

    Job Description Company Description Marriott International, Inc., headquartered in Bethesda, Maryland, USA, boasts a portfolio of approximately 9,000 properties spanning more than 30 leading brands in 141 countries and territories. Founded in 1927, Marriott International is dedicated to hiring a diverse workforce and fostering an inclusive culture. As an...

  • Office Assistant

    2 weeks ago

    Bhopal, Madhya Pradesh, India Credencial management system Full time

    The Office Assistant provides key administrative, organizational, and clerical support to ensure the smooth and efficient operation of the office. They assist staff across the organization, manage routine tasks, and help create a welcoming and productive environment. Key Responsibilities - Handle incoming phone calls and direct them as needed. - Greet...

  • Guest Service Associate

    4 days ago

    Indore, Madhya Pradesh, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25106587 **Job Category**Rooms & Guest Services Operations **Location**Fairfield by Marriott Indore, Plot No 18/C, CA Scheme 94, Indore, Madhya Pradesh, India, 452010 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g., problems...

  • Front Office Associate

    6 days ago

    Vijay Nagar, Indore, Madhya Pradesh, India Hotel Omni Residency Full time

    Greet and welcome guests Process guest check-outs Handling reservations Handling basic inquiries and sorting mail Process reservations and cancellations Front desk operations Follow hotel policies and procedures Guest communication Pay: ₹11,000.00 - ₹14,000.00 per month **Benefits**: - Food provided **Education**: - Bachelor's...