Customer Care Executive

2 weeks ago

Khar Danda Mumbai Maharashtra, India Tirumalla Tirupati Credit Multistate Credit Society Full time

**Communication & Coordination**:

- Handle rectification requests from branches, customers, and advisors through daily coordination with Customer Service and Data Center teams.
- Respond to queries regarding commission discrepancies or data not reflecting on panels.
- **Staff Training & Onboarding**:

- Train and support new team members on daily operations and role responsibilities.
- **Maturity & Closure Management**:

- Maintain upcoming maturity schedules and share updates with relevant teams.
- Manage queries related to pre-closure, pre-maturity, and maturity calculations for customers and advisors.
- Coordinate death case processing, including maturity/withdrawal calculations and verification with the Legal Department.
- **Data & Software Maintenance**:

- Update and verify pre-closure and rectification data weekly, including Cadre ID updates in the system.
- Collaborate with the IT Department to update software with new products and revised rates.
- **Reporting & Records Management**:

- Prepare and verify monthly business reports to identify and correct discrepancies before commission processing.
- Download and compile reports for senior management as needed.
- Maintain yearly circular records and points for compliance and tracking.
- **Financial Operations Support**:

- Process and communicate bonus calculations and commission-related information.
- Handle requests related to interest certificates and interest calculations for branches and customers.

Manage share cancellations and sanction processing

**Required Skills**:

- Excellent Communication skills
- Strong attention to detail and accuracy.
- Proficiency in MS Excel and operational software.
- Ability to multitask and manage priorities in a fast-paced environment.
- Team-oriented with a proactive problem-solving mindset.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Location**:

- Khar Danda, Mumbai, Maharashtra (preferred)

Work Location: In person

Expected Start Date: 25/04/2025

  • Female - Customer Care Executive - Day Shift

    1 week ago

    Khar, India Jobkida Full time

    female - customer care executive - day shift location - khar west shift - day shift salary - 10,000 - 15,000 good communication skill age below - 30 yrs Regards Prachi 8830724231 **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer service: 1...

  • Customer Care Executive

    7 days ago

    Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹ 21,000.00 - ₹22,000.00 per month Speak To HR -8108537712 **Salary**: CTC ₹21,000.00 - ₹22,000.00 per month Schedule: - Rotational...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Sakash Group Full time

    **Urgent Hiring for Customer Care Executive** Role - Customer Care Executive Industry - Manufacturing Department - Sales & Advertising Qualification : Graduate Exp : 06 to 2 yrs in Tele calling Skills : Communications Skills,English Location : Borivali, Mumbai **Immediate Joiners are preferred** **Job Types**: Full-time, Permanent Pay:...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...

  • Customer Care Executive

    2 hours ago

    Mumbai, Maharashtra, India Zeca Technologies Full time

    Here's a sample Job Description (JD) for a **Customer Care Executive**: **Job Title**: Customer Care Executive **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: 2. Handle and resolve customer complaints, providing appropriate solutions and alternatives. 3. Identify customer needs and assist them in using specific features of the...

  • Customer Care Executive

    2 hours ago

    Mumbai, Maharashtra, India That's My Job. Full time

    We are hiring customer care executive. Male and female are eligible for this job role. **Responsibilities**: Coordinate with logistics companies to ensure smooth order deliveries. Provide exceptional customer service throughout the purchasing process. Contact - 8530813305 **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹25,000.00 per...

  • Customer Care Executive

    2 weeks ago

    Vikhroli, Mumbai, Maharashtra, India Adi Arogyam Multi Specialty Hospital vikhroli Full time

    **SR EXECUTIVE - CUSTOMER CARE (OPD/IPD)** **Resume summited by **Educational-**:Any Graduate preferably Diploma is Healthcare** **Experience**: - **8 to 10 years** **Salary -(18000 To 25000) gross per month** **(Hospital Experience Must )** **JD: - SR EXECUTIVE - CUSTOMER CARE (OPD/IPD)** 1. Overall responsibility of the operations of the...

  • Customer Care Executive

    4 days ago

    Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Speak To HR -8710810887 **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Schedule: - Rotational...

  • Customer Care Executive

    2 hours ago

    Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive We're hiring Customer Care Executives for day shifts (10 AM - 7 PM) in Navi Mumbai! If you have excellent English communication skills, can start immediately, and are ready to provide top-notch customer service, we want to meet you. Position: Customer Care Executive Shift: Day Shift (10 AM - 7 PM) Week Off: Fixed...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India thinkbiz consulting Full time

    Position - Customer Care Executive location - Ghansoli Mahape, Navi Mumbai, Maharashtra 400710 Position - Customer Care Executive Qualification - 12th Pass / Graduate Salary - 12,000/- to 15,000/- Inhand (Cab Facility is available of both side.) Language - Hindi, English, Marathi Need Immediate joiner. Job Role: - Customer care executive profile. -...