Chat & Email Representative

2 weeks ago


Gurgaon, India AWE-INSPIRING PRODUCTS AND SERVICES PRIVATE LIMITED Full time

**Responsibilities**:

- Provide accurate and detailed information regarding products, services, and policies.
- Address customer concerns, resolve issues, and escalate problems when necessary.
- Offer personalized and professional assistance to ensure customer satisfaction.
- Maintain a high level of product knowledge to provide effective support.
- Document customer interactions, inquiries, and resolutions accurately.

**Requirements**:

- Strong typing skills and ability to multitask efficiently.
- Ability to empathize with customers and provide appropriate solutions.
- Detail-oriented with good organizational and problem-solving abilities.
- Ability to work in a fast-paced environment and handle high volumes of inquiries.

**Job Types**: Full-time, Part-time, Fresher

**Salary**: ₹16,000.00 - ₹24,000.00 per month

Schedule:

- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work (preferred)



  • Gurgaon, Haryana, India Serving Skill Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role Type: Customer Support – Chat (Voice not required)Graduate Exp in International Chat or Dual Chat process requiredFluent in Urdu or Bengali or English or Hindi typing and speaking skills Required Candidate profileComfortable with rotational shifts (including night) only training at MNC Gurgaon office then completely work from home. rotational and...


  • Gurgaon, Haryana, India StarMaxx HR Services Full time ₹ 87,000 - ₹ 6,00,000 per year

    ob Description:We are looking for a Chat Process Executive to handle customer queries and provide support through online chat. The candidate should have good communication skills, typing speed, and a customer-oriented approach.Responsibilities:Handle customer queries through chat in a timely and professional manner.Provide accurate information about...


  • Gurgaon, Haryana, India Asap Staffing Solutions Delhi Full time ₹ 3,20,000 per year

    Process: Wyndham (International Chat/ Email) Customer Support Role Salary: 32,000 CTC Working Days: 5 Days | Rotational Shifts Hotel Reservation Profile Location: Gurgaon (Work From Office) Transport: Both Side Cabs Provided Required Candidate profileRequirements: Excellent English communication skills Minimum 1 year of International Chat/ Email...

  • International Chat

    6 minutes ago


    Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Roles and Responsibilities:Provide customer support through various channels such as calling,email, chat, and non-voice processes.Handle international customer inquiries with a focus on blended process (calling+email + chat).Offer product solutions to customers based on their requirements.Maintain accurate records of customer interactions using CRM...


  • Gurgaon, Haryana, India Globiva Full time ₹ 2,40,000 - ₹ 3,12,000 per year

    Role & responsibilities:*Engage with clients to understand their needs*Build and maintain strong client relationships over chat or email to drive and enhance customer satisfaction.*Should have knowledge on Customer servicePreferred candidate profile:*Minimum Graduation is required*Candidate should have 10 months experience with documents. Experienced...

  • Chat & Support

    2 weeks ago


    Gurgaon, Haryana, India TWAI Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionTWAI is a leading travel technology company revolutionizing travel distribution by enabling suppliers to deliver content directly to partners at lower costs. With extensive expertise in travel reservation systems, distribution, direct connects, and New Distribution Capability (NDC), TWAI supports travel agencies, airlines, and airports...


  • Gurgaon, Haryana, India Servicensure technologies pvt ltd Full time ₹ 2,64,000 per year

    Job Title: Chat Support Executive – Night ShiftCompany: Servicensure TechnologiesLocation: Gurugram (On-site)Shift Timing: 9:00 PM – 6:00 AMAbout the Role:We are looking for a proactive and customer-focused Chat Support Executive to join our night shift operations. The candidate will be responsible for handling live chat and email queries from...


  • Gurgaon, Haryana, India Smart Source Full time ₹ 3,50,000 - ₹ 6,50,000 per year

    BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA -GGN Only Graduates Can Apply. NO BE / B.TECH / Undergrad. 24/7 Shifts5 days Cabs Call - Dipankar @ Email CV @ Only Work From Office Available


  • Gurgaon, India AK Global Management Services Full time

    **Handling customer queries on Web Chat, E-mails and Social Media**. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day...


  • Gurgaon, Haryana, India Transcom Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Roles and ResponsibilitiesHandle customer queries via chat support, ensuring timely resolution of issues.Provide accurate and effective solutions to customers through email communication.Collaborate with internal teams to resolve complex customer complaints.Maintain a high level of professionalism and empathy when interacting with customers.Meet performance...