Orm Executive

6 days ago


Noida Uttar Pradesh, India Daikcell Full time

**Job Requirement: ORM (Online Reputation Management)**

**Important Guidelines**:

- Applications from unrelated fields will **not be considered**.

**Online Review Executive - Key Points**
- Monitor reviews on platforms (Google, Facebook, etc.)
- Respond to all reviews promptly & professionally
- Resolve or escalate customer complaints
- Maintain brand tone in responses
- Track review trends & generate reports
- Flag fake/inappropriate reviews
- Encourage positive customer feedback
- Coordinate with internal teams for issue resolution
- Analyze feedback for service/product improvement
- Use review tools (e.g., Trustpilot, ReviewTrackers)

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Expected Start Date: 29/05/2025


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