Orm Executive
6 days ago
**Job Requirement: ORM (Online Reputation Management)**
**Important Guidelines**:
- Applications from unrelated fields will **not be considered**.
**Online Review Executive - Key Points**
- Monitor reviews on platforms (Google, Facebook, etc.)
- Respond to all reviews promptly & professionally
- Resolve or escalate customer complaints
- Maintain brand tone in responses
- Track review trends & generate reports
- Flag fake/inappropriate reviews
- Encourage positive customer feedback
- Coordinate with internal teams for issue resolution
- Analyze feedback for service/product improvement
- Use review tools (e.g., Trustpilot, ReviewTrackers)
Pay: ₹15,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Expected Start Date: 29/05/2025
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