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2 days ago
**Job Title**: Customer Service Associate - Medical Billing (Voice Process)
**Job Location**: Jaipur
We are hiring **Customer Service Associates** for a medical billing (voice) process related to appointment scheduling. The role requires strong communication skills and prior BPO experience.
**Key Responsibilities**:
- Handle customer service calls related to appointment scheduling (medical billing process).
- Ensure accurate communication and documentation of customer interactions.
- Deliver excellent customer support in line with US process requirements.
**Eligibility Criteria**:
- Graduate/Undergraduate from any stream.
- Minimum **01 to** **6 months of BPO experience**.
- Strong verbal communication skills.
**Compensation**:
- Salary**:₹26,000 CTC**
**Interview Rounds**:
- HR Round
- 2 Operations Rounds
**Work Schedule**:
- **5.5 days working** with rotational shifts and week-offs.
- Rotational night shifts applicable.
**Transportation**:
- Up to **180 night shifts allowed for male employees**.
- **One-sided cab facility for female employees** during odd hours.
**Important Note**:
Hire Lab Career Solutions does **not charge any fees** for job opportunities.
**Job Types**: Full-time, Permanent
Pay: ₹24,000.00 - ₹26,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
**Speak with the employer**
+91 9589016930
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