Client Service Advisor

2 days ago


Jaipur Rajasthan, India Charu Papers Full time

**ADVISOR - CLIENT ADVISOR TEAM (US Clientele)**

**Responsibilities**:
2. Responding promptly, professionally, and accurately to all customer inquiries related to quotes, orders, status requests, complaints, product returns, and replacements.

3. Collaborating with internal departments to fulfill customer needs effectively.

4. Proofreading materials created by the Design team and ensuring alignment with client requirements.

5. Adhering to the company's communication guidelines and procedures with mínimal supervision.

**Qualifications**:
1. Any graduate with 1-3 years of relevant work experience.

2. Excellent verbal and written communication skills is a must.

3. Demonstrated ability to multitask, organize, and prioritize work as per the demands of the role.

5. Shift adherence is necessary as and when required.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)
- US Client Handling: 2 years (required)

Shift availability:

- Night Shift (preferred)
- Day Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person


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