Customer Service Assistant

6 days ago

Jaipur Rajasthan, India Charu Papers Full time

**ADVISOR - CLIENT ADVISOR TEAM (US Clientele)**

This position **does not involve** any sales targets; however, it requires a responsible and sincere individual, as they will be part of a team that serves as the first point of contact, essentially representing the face of our organization.

**Responsibilities**:
2. Responding promptly, professionally, and accurately to all customer inquiries related to quotes, orders, status requests, complaints, product returns, and replacements.

3. Collaborating with internal departments to fulfill customer needs effectively.

4. Proofreading materials created by the Design team and ensuring alignment with client requirements.

5. Adhering to the company's communication guidelines and procedures with mínimal supervision.

**Qualifications**:
1. Any graduate with 2-3 years of relevant work experience.

2. Excellent verbal and written communication skills is a must.

3. Previous experience in dealing with US or international clients is a must.

4. Demonstrated ability to multitask, organize, and prioritize work as per the demands of the role.

6. Shift adherence is necessary as and when required.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹425,000.00 per year

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (required)
- Overnight Shift (required)

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