Program Coordinator

URJA works for the rights of homeless women and LBTQ youth aged 18-30 years coming to Mumbai from across the country and grappling with systemic inequalities due to gender and caste-based violence. Our participatory approach works at prevention, protection and empowerment-based rehabilitation of these women by facilitating access to safe spaces, nutrition, holistic healthcare, civil and legal, education and skill-building support. Our interventions are driven by an ecosystems framework to bring about sustainable change and create a society where youth from marginalised sexual and gender identities can live with dignity and to their fullest potential in a three-pronged approach: Holistic rehabilitation; Systemic engagement and societal engagement. Members of the civil society and government systems must facilitate safe spaces with the understanding that it serves as a temporary solution in the broader movement to reduce recidivism and homelessness.

Role description

Management
- Mentor and supervise rehabilitation program processes meetings regularly
- Coordinate and supervise the mental health interventions
- Coordinate and supervise processes towards holistic well-being of the participants and implementations of the activities i.e. shelter, holistic health interventions (Physical, Mental, Sexual and Reproductive), livelihood, legal, education
- Liaise with other programs to ensure the effective and efficient programme delivery
- Ensure that Rehabilitation Programme activities operate within the policies and
procedures of the organization
- Communicate with participants and other stakeholders to gain community support for the Rehabilitation Programme and to solicit inputs to improve the programme
- Develop partnerships with other organisations to ensure successful rehabilitation
plans and represent the organization on various platforms
- Coordinate, and intervene when required among various rehabilitation teams
- Regular interaction and facilitate meetings with participants
- Supervise student volunteers and interns assigned to case management duties
- Monitor the budget and effective utilization of program assets and resources
- Handle concerns raised within teams and report to HR and Managing Trustee

Planning and strategy
- Planning and implementation of the overall Rehabilitation Programme and its
activities by the mission and the goals of the organization to achieve
the successful outcome of the programs on a monthly, quarterly, and yearly basis
- Develop new initiatives to support the strategic direction of the organization
Reporting and Documentation
- Conduct an annual evaluation according to the programme evaluation framework
- Oversee the collection and maintenance of documentation of the Rehabilitation
Programme to monitor program activities and contribute to research and literature
on this population group adhering to the confidentiality/privacy policy of the organization
- Submit monthly reports of individual and program activities collated based on team
member’s reports

Skills required for the job:

- Passion for learning and development as a driver of organisational performance at every level.
- Skills in presenting concepts, procedures and recommendations clearly and understandably.
- Excellent communication skills (orally and written), influencing and presentation skills.
- Ability to design empathically with the client’s needs and ambitions in mind.
- Demonstrable flair for creativity and innovation.
- Superior organisational skills, be self-driven, well organised, and able to work independently with initiative and a hands-on execution style.
- The ability to build and maintain a personal ethos of high performance.
- Excellent attention to detail
- Skills for team management and conflict resolution

Eligibility:

- 4+ years of experience working with women and youth from a marginalized community
- Understanding of gender-based violence, emotional and physical trauma, marginalization based on caste, gender
- MSW/BSW or a combination of relevant experience and education to effectively perform the position’s expectations is preferred
- Proficiency in Marathi, Hindi, and/or English is required.

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹45,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Food provided
- Internet reimbursement

Schedule:

- Day shift

**Experience**:

- total work: 4 years (preferred)

**Speak with the employer**
+91 7738009435