Chat Support Agent

2 days ago

Mohali, India Digi Rush Solutions LLP Full time

As a Chat Support Agent in Travel Sales, you will embark on an exciting career path to provide exceptional customer service and support within the travel industry. This role is suitable for freshers who are enthusiastic, have excellent communication skills, and a passion for travel. You will engage with potential customers through live chat interactions, helping them with travel-related inquiries, providing information about travel packages, and promoting the company's products and services.

**Requirements**:

- Excellent written and verbal communication skills with a friendly and professional demeanor.
- Passion for travel and a genuine interest in helping customers plan their trips.
- Strong customer service orientation and a positive attitude.
- Ability to learn quickly and adapt to changing situations.
- Ability to work in a team environment and collaborate effectively with colleagues.
- Flexibility to work in shifts, including weekends and holidays, as travel sales may require 24/7 customer support.
- High school diploma or equivalent qualification; additional education in hospitality, tourism, or a related field is a plus but not mandatory for freshers.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

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