Chat Support Executive

2 days ago

Mohali, India Bridging Technologies Full time

**Bridging Technologies is hiring for Chat Support Executive**:
**Experience**: Minimum 1 Yr

**Location**: Mohali

We are looking for Chat Support Executive who provide service or product information, solutions and relevant details to customers. They should be individuals with a knack for providing professional and clear answers to customer's requests.

**Responsibilities**:

- Take ownership of customer issues reported & direct customer toward solutions
- Provide prompt & accurate feedback to customers.
- Taking ownership of technical issues & resolving them.
- Improve organization’s overall functionality and efficiency.
- Keep track of requests and make sure they are implemented as planned.

**Requirements**:

- Should be flexible with rotational Shifts.
- Manageable or Good English Communication Skills.
- Experience in BPO (1-5yrs) can apply.
- Problem-solving skills.
- Bachelor’s or relevant degree.
- Experience working in US Chat process (atleast 1yr)

**About Company**:
**Our culture**

Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s life has brought us together and a long professional journey has taught us how to do it.

‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

**Quality Work**

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house

**Job Types**: Full-time, Regular / Permanent

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Rotational shift

**Speak with the employer**
+91 8558825702
- Health insurance

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