Chat Support Executive
6 days ago
We are looking for Chat Support Executive who provide service or product information, solutions and relevant details to customers. They should be individuals with a knack for providing professional and clear answers to customer's requests.
**Responsibilities**:
- Take ownership of customer issues reported & direct customer toward solutions
- Provide prompt & accurate feedback to customers.
- Taking ownership of technical issues & resolving them.
- Improve organization’s overall functionality and efficiency.
- Keep track of requests and make sure they are implemented as planned.
**Requirements**:
- Should be flexible with rotational Shifts.
- Manageable or Good English Communication Skills.
- Experience in BPO (1-5yrs) can apply.
- Problem-solving skills.
- Bachelor’s or relevant degree.
- Experience working in US Chat process (atleast 1yr)
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work (preferred)
- Health insurance
-
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