Hiring for Emd Executive

3 days ago


Ahmedabad Gujarat, India EIE Instruments Full time

Job Description

About The Role : EMD executives should have excellent communication and negotiation skills, as well as in-depth knowledge of laws and policies related to Debt and EMD Collection.

Responsibilities:

- **Managing accounts**: Overseeing all collections and EMD, and monitoring accounts for overdue payments
- ** Negotiating payment schedules**: Contacting clients to inform them EMD and negotiating payment plans
- ** Addressing customer queries**: Responding to customer queries, and handling objections and rebuttals
- ** Building client relationships**: Building trust and credibility with clients, and understanding their needs
- ** Investigating and solving problems**: Investigating and solving customer problems, and consulting with clients on billing and credit issues
- ** Updating account status**: Reconciling customer accounts, and updating customer account status
- ** Maintaining records**: Maintaining electronic records and hard copies of all payment plans, amounts paid, and EMD related communications

**Qualifications**:

- Fluency with all three languages such as : Hindi, Gujarati and English
- Negotiation Skills
- Proficiency in Microsoft Office, CRM, ERP and Sales software programs. 3-4 years of Experience required in the same field

**Contact us to apply**
- Website:
Qualification

3-4 years of Experience required in the same field

Min Experience

3

Max Experience

4



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