Digital Producer I

:
India is among the top ten priority markets for General Mills, and hosts our Global Shared Services Centre. This is the Global Shared Services arm of General Mills Inc., which supports its operations worldwide. With over 1,300 employees in Mumbai, the center has capabilities in the areas of Supply Chain, Finance, HR, Digital and Technology, Sales Capabilities, Consumer Insights, ITQ (R&D & Quality), and Enterprise Business Services. Learning and capacity-building is a key ingredient of our success.

**Job Description**:

- Position Title:
Digital Producer I

Function/Group:
Marketing

Country:
India

**Location**:
Mumbai

Recommended Level:
PG - 50

**Job Type**:
Full time

Role Reports to:
Assistant Manager - Content

Geographical Scope of the Role - Location:
Global

Percentage of travel required:
0%

Job Overview _(Briefly describe the purpose of job in no more than 2-3 sentences.)_

High performance team member needed to organize, coordinate and perform digital production activities for various General Mills websites and other distribution methods as business dictates.

This role **acts as a liaison between business stakeholders, publishing teams, and developers** to translate marketing and content needs into clear requirements and execution plans.

Work closely with the Producers to update/create websites and internal web tools to make them more efficient. Will also be responsible for creating innovative solutions to web design issues to help make the website more visually appealing and enhance usability. Will track delivery progress, manage timelines, and ensure smooth coordination across global teams.

Job Responsibilities _(Describe the responsibilities of the role) _
- (Consider listing the primary duties/responsibilities of the role and the approximate percentage of time spent on overreach area during the course of a year. Percentages should add up to 100%. Do not list any duties or responsibilities that require less than 5% of the role’s time.)_
- Please use the following rows to clarify the responsibilities._

35%

of Time

Work directly with various stakeholders to make sure the requirements get completed on time.
- There needs to be close interaction and collaboration with:

- Global business teams (Marketing/BX/Core sites/branded sites teams) to gather project requirements
- Our digital agency partners/SEO partners to customized content generated
- Manage contractors (from resource planning, to work delivery and review) to do the publishing for respective brands
- QA team to make sure all updates are made, and the site is good to go
- Web hosting team for domain requirements

**Requirement Gathering & Business Coordination**:

- Partner with marketing and brand teams to understand content and website requirements.
- Translate business needs into structured briefs and publishing/development tasks.
- Facilitate prioritization meetings and sprint planning with content and tech teams.
- 30%

Content Management System:

- Work closely with content partners and ad-hoc teams to communicate requirements and create websites with high-quality content across different brands and countries.
- Tasks include:

- Understand and analyze content to fit the platform
- Ensure content is updated within timelines and data quality is achieved
- Check Page Layouts and Review HTML coding to fix issues if any

15%

of Time
- Project & Delivery Management
- Monitor the teams shared mailbox. Respond to clients on queries or requests. Provide solution to queries or guide the clients. Commit on timelines, allocate requests, and communicate back once work is completed.
- Add and Assign projects to the team through JIRA. Ensure completion of the same before / on due date. Maintain ongoing communication with requestor regarding project concerns, any changes in due dates / resource availability, etc
- Track requests and delivery status using JIRA or similar tools. Update JIRA with the feedback and ensure corrective steps are taken.
- Coordinate with publishing, QA, and development teams to ensure timely delivery.
- Maintain project trackers, update stakeholders, and flag risks proactively.
- Work as a Subject Matter Expert on the functional domain and support the team for functional queries. Troubleshoot queries on floor and escalate to manager as needed

10%

of Time

Reporting & Insights
- Create and maintain dashboards to track publishing capacity, SLA compliance, and content performance (using Excel, Power BI, or other tools).
- Present data-driven insights and recommendations to business and leadership teams.

10%

of Time

Other:

- Ensure that the documentation is updated according to changing guidelines.
- Work on Continuous Improvement (CI) Initiatives focusing on increasing efficiencies and automation wherever needed. Seek opportunities to enhance processes and work flows
- Communicate improvement feedback to the other team members where appropriate. Establish best practice policies and provide regular updates.