Customer Care Representative

2 weeks ago

Mohali Punjab, India Helios Tech Labs Full time

**Key Responsibilities**:

- Develop and execute strategic sales and marketing plans to achieve business targets.
- Identify and approach potential clients through cold calling, networking, and field visits.
- Maintain strong relationships with existing customers and ensure high levels of customer satisfaction.
- Conduct market research and analyze trends to identify new opportunities.
- Assist in the development of promotional materials and content creation.
- Represent the company at trade exhibitions, events, and demonstrations.
- Collaborate with internal teams to ensure alignment of sales and marketing goals.
- Prepare sales reports and forecasts for management review.
- Track competitors’ activities and report on emerging industry trends.

**Requirements**:

- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 1-3 years of experience in sales and/or marketing roles.
- Strong communication, negotiation, and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Knowledge of digital marketing tools and techniques is a plus.
- Self-motivated with a results-oriented mindset.
- Ability to work independently and as part of a team.
- Willingness to travel if required.

**Job Types**: Full-time, Permanent, Internship
Contract length: 6 months

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Compensation Package:

- Commission pay
- Performance bonus

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Your School Education Board

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

**Location**:

- Mohali, Punjab (required)

Work Location: In person

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