Customer Success Executive
5 days ago
**prefers immediate joiner's**
**Key Responsibilities**:
- Handle **inbound and outbound calls** with customers in a professional manner.
- Manage **customer queries, feedback, and complaints** effectively.
- Update and maintain customer details in the **CRM system**.
- Coordinate with internal teams for **issue resolution**.
- Conduct **payment and client follow-ups** as required.
- Ensure high levels of **customer satisfaction** and service quality.
**Required Skills**:
- Excellent **verbal and written communication** skills.
- Basic knowledge of **MS Office** and CRM tools.
- Good **listening and problem-solving** abilities.
- Positive attitude and **customer-centric approach**.
**Qualification**:
- Any Degree (Graduates preferred).
- Fresher can apply.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
**Language**:
- English (required)
Work Location: In person
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