Customer Success Executive

5 days ago


Mylapore HO Chennai Tamil Nadu, India USAM Technology Solutions Pvt. Ltd Full time

**prefers immediate joiner's**

**Key Responsibilities**:

- Handle **inbound and outbound calls** with customers in a professional manner.
- Manage **customer queries, feedback, and complaints** effectively.
- Update and maintain customer details in the **CRM system**.
- Coordinate with internal teams for **issue resolution**.
- Conduct **payment and client follow-ups** as required.
- Ensure high levels of **customer satisfaction** and service quality.

**Required Skills**:

- Excellent **verbal and written communication** skills.
- Basic knowledge of **MS Office** and CRM tools.
- Good **listening and problem-solving** abilities.
- Positive attitude and **customer-centric approach**.

**Qualification**:

- Any Degree (Graduates preferred).
- Fresher can apply.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

**Language**:

- English (required)

Work Location: In person



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