Guest Service Associate

23 hours ago

Thiruvananthapuram Kerala, India Meraqui Ventures Pvt Ltd Full time

**Job Title: Guest Service Associate**

**Role Brief**:
We are looking to hire a **Guest Service Associate** whose primary responsibility is to ensure that guests have a pleasant experience during their visit. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere.

**Location**: Trivandrum Airport

**Key Responsibilities**
- Greeting & Welcoming Guest.
- Enhancing Guest Satisfaction
- Knowledge on products, promotions & offers
- Upselling of products
- Following SOP laid by the organization
- Maintain cleanliness of the outlet all the time.
- System handling of billing
- Inventory management.
- Handling guest grievance
- Collaborating with team members to achieve targets

**Fresher can also apply.**

**Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience.**
- Good Communication Skills
- Team Player
- Result oriented, with high level of motivation for self-growth
- Well groomed & presentable

**Note: Passport and police verification certificate is compulsory**

If anyone is interested in this profile, please call on 8700964770(Ashwani)

**Job Types**: Full-time, Permanent

Pay: Up to ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Weekend availability

Work Location: In person

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