Internal Communications Officer Ind

**About us**:
OsbIndia (OSBI) is an offshore subsidiary of OSB Group. OSBI was incorporated in 2004 as a key part of the OSB Group’s business strategy to provide operational service support. OSBI works with the Group’s trading brands in the UK, providing exceptional customer support and service delivery to new and existing customers.
OSBI also prides itself on offering operational excellence by devising and utilizing process improvements and functional efficiencies.
1. Core Responsibilities
- Implement the Group-wide internal communications and community strategy, using multiple channels and platforms, to inform, engage and excite colleagues to support the organisation’s strategic, business and cultural objectives
- Support the internal communications team with day-to-day support, such as campaigns, stories, projects or events as needed
- Ensure our internal communications planner is constantly kept up to date, so we can effectively plan, prioritise and align our activity
- Take ownership of the Internal Communications mailbox., ensuring messages are responded to swiftly and forwarded to the relevant member of the team if appropriate
- Own the end-to-end process of our Thank you initiative, from collating the data, organising rewards for our winners and communicating the news story
- Work with the OSBI Internal Communication lead to collate and develop content from OSBI (volunteering, successes, objectives) to share with the wider business to raise their profile and value across the Group
- Keep our physical channels in OSBI up to date with relevant and on brand content (Poster sites, TV screens, Banners etc)
- Be a true ambassador of our Values, brand and tone of voice, to ensure consistency with our communication and engagement activities
- Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.
- Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.
- Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2. Experience Requirements
State the experience required to perform this role effectively, including the size and scope of experience (for example size of organisation, duration of experience, size of team, people management responsibilities etc) and whether previous experience for each point is essential or desirable.
- 2-4 years previous experience in an internal communications role is essential.
- 2-4 years previous experience of generating and writing content is essential.
- Experience in organising employees events, such as employee conference, volunteer activities and fundraisers is highly desirable
- Experience of measuring channels and developing insight desirable

3. Knowledge Requirements
State the knowledge required to perform this role effectively, detailing the specific depth of knowledge (for example specialist, detailed, thorough, basic etc) and whether the level of knowledge for each point listed is essential or desirable.
- Sound working knowledge of internal communication and engagement principles and practice is essential.
- Ability to stay up-to-date with the current market and industry trends essential
- An intermediate level of knowledge of Microsoft Word, Excel and PowerPoint is essential.
- An intermediate level of knowledge using SharePoint and Google Analytics is desirable.
- A basic knowledge of regulations relating to marketing within the financial services industry is desirable

Why join OSBI?
We understand your career and how you progress is as unique as your individual personality. We've created a culture and an environment that encourages personal growth and offers our people opportunities to learn and succeed. Whether you're in the early stages of your career or already have an established profession, we're constantly seeking to hire talented individuals who want to make a difference and grow with us. We're a connected company working together to create a business in which we can all take pride and prosper.