Process Trainer
4 days ago
**Training Development**:Creating and updating training materials, including presentations, guides, and assessments, tailored to specific BPO processes.
- **Training Delivery**:Conducting engaging and interactive training sessions for new hires and existing employees, using various methods like workshops, role-playing, and virtual training.
- **Performance Evaluation**:Assessing employee performance during and after training, providing constructive feedback and identifying areas for improvement.
- **Process Knowledge**:Possessing a deep understanding of BPO processes, including customer service, sales, technical support, or other relevant areas.
- **Communication & Interpersonal Skills**:Effectively communicating information, facilitating discussions, and building rapport with trainees.
**Job Types**: Full-time, Permanent
Pay: ₹1,000.00 - ₹2,000.00 per day
**Benefits**:
- Leave encashment
Schedule:
- Day shift
- Fixed shift
- Morning shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
**Language**:
- English (required)
Work Location: In person
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