Customer IT Sales Representative

1 day ago


Niranjanpur Indore Madhya Pradesh, India 3g global systems Inc. Full time

**Hiring update on November 2024**:
**About Us**:
3g Global Systems, Inc. is a leading software solutions and service provider, specializing in innovative software development for various industries, including Healthcare, Hospitality, Rehabilitation, and Home Healthcare. We are committed to delivering cutting-edge solutions that are flexible, affordable, and user-friendly. As a part of our growing team, you'll contribute to creating intelligent business solutions for our client partners. Join us and be a part of a collaborative and dynamic work environment.

**Position Overview**:
We are looking for a Customer IT Product Sales Representative to join our team in Indore. In this role, you will support our customers by providing phone and chat assistance for our 3g Software Product lines. This is an excellent opportunity for freshers or individuals with up to 1 year of experience who are eager to learn and grow professionally in the IT sales and customer support domain.

**Key Responsibilities**:
Provide prompt and efficient phone and chat support to customers using our 3g software products.
Ensure high levels of customer satisfaction by addressing inquiries and resolving issues effectively.
Learn and become proficient in the 3g software product suite through provided training. Maintain accurate records of customer interactions and issues.
Collaborate with internal teams to escalate and resolve customer concerns as needed.

**What We Offer**:
Full-Time/Permanent Position with opportunities for career growth.
Performance-Based Yearly Bonuses and salary raises.
Work-Life Balance with 5-day work weeks and early morning shifts (05:00 AM- 02:00 PM).
12 Paid Time Off Days Annually plus all major holidays.
Comprehensive Training provided to ensure success in the role.
Flexible and Women-Friendly Work Environment.

**Desired Skills & Experience**:
Experience: 0-1 years in customer support or sales. Education:
Basic computer knowledge, especially Microsoft Windows OS.
Communication: Good spoken English skills are essential.
Attitude: Quick learner with a strong drive for professional growth and customer satisfaction.
Prior experience in customer support is an added advantage but not mandatory.

**How to Apply**:
Phone: 0731 429 2687 / 97551 36287 / 88270 45935

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- US shift

Ability to commute/relocate:

- Niranjanpur, Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

Work Location: In person

Application Deadline: 10/11/2024
Expected Start Date: 15/11/2024



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