Front Office Staff

3 days ago


Koyambedu Chennai Tamil Nadu, India Simsan Hotel Full time

**Job Title**: Front Office Staff (Male & Female)
**Location**: Simsan Hotel, [chennai/koyembedu]
**Department**: Front Office / Guest Services
**Reporting To**: Front Office Manager

**Job Overview**:
Simsan Hotel is hiring well-presented, customer-focused **male and female front office staff** to join our team. As the first point of contact for guests, you will be responsible for creating a welcoming and professional impression, handling check-ins, reservations, and guest inquiries.

**Key Responsibilities**:

- Welcome guests warmly and manage the check-in/check-out process.
- Handle room bookings and update hotel software systems.
- Respond to guest questions and provide information on hotel services and local attractions.
- Work closely with housekeeping and other departments for seamless guest experiences.
- Process guest payments and maintain billing accuracy.
- Address and resolve guest concerns professionally and efficiently.
- Keep the front desk area clean and organized.

**Requirements**:

- Minimum education: High school pass (Hotel management diploma preferred)
- Prior experience in hotels or customer service is an added advantage.
- Good spoken English and computer knowledge
- Presentable appearance and good communication skills
- Willingness to work in rotating shifts, weekends, and holidays
- Friendly, responsible, and team-oriented

**Salary & Benefits**:

- **Monthly Salary: ₹13,000 to ₹15,000** (based on experience and qualifications)
- Free meals during working hours
- Uniform provided
- On-the-job training
- Opportunities for growth and promotion

**Job Types**: Full-time, Permanent

Pay: From ₹13,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

Work Location: In person



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