
Front Office Staff
1 day ago
**Job Title**: Front Office Staff (Male & Female)
**Location**: Simsan Hotel, [chennai/koyembedu]
**Department**: Front Office / Guest Services
**Reporting To**: Front Office Manager
**Job Overview**:
Simsan Hotel is hiring well-presented, customer-focused **male and female front office staff** to join our team. As the first point of contact for guests, you will be responsible for creating a welcoming and professional impression, handling check-ins, reservations, and guest inquiries.
**Key Responsibilities**:
- Welcome guests warmly and manage the check-in/check-out process.
- Handle room bookings and update hotel software systems.
- Respond to guest questions and provide information on hotel services and local attractions.
- Work closely with housekeeping and other departments for seamless guest experiences.
- Process guest payments and maintain billing accuracy.
- Address and resolve guest concerns professionally and efficiently.
- Keep the front desk area clean and organized.
**Requirements**:
- Minimum education: High school pass (Hotel management diploma preferred)
- Prior experience in hotels or customer service is an added advantage.
- Good spoken English and computer knowledge
- Presentable appearance and good communication skills
- Willingness to work in rotating shifts, weekends, and holidays
- Friendly, responsible, and team-oriented
**Salary & Benefits**:
- **Monthly Salary: ₹13,000 to ₹15,000** (based on experience and qualifications)
- Free meals during working hours
- Uniform provided
- On-the-job training
- Opportunities for growth and promotion
**Job Types**: Full-time, Permanent
Pay: From ₹13,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Work Location: In person
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