Customer Care Executive

22 hours ago


Zirakpur, India LDT Technology Full time

**Key Responsibilities**:

- Handle inbound and outbound calls professionally and efficiently.
- Provide accurate information about products/services to customers.
- Resolve customer complaints, issues, or concerns in a timely manner.
- Maintain customer records and update the CRM system with details of interactions.
- Follow communication scripts and standard procedures as per company guidelines.
- Maintain a polite and professional tone during all interactions.

**Requirements**:

- **Education**: Any graduate.
- **Experience**: 0-3 years in telecalling or customer service preferred.
- **Languages**: Fluency in English
- Excellent communication and interpersonal skills.
- Good listening skills and attention to detail.
- Basic computer knowledge and typing skills.

Pay: ₹15,086.00 - ₹35,381.28 per month

**Benefits**:

- Provident Fund

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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