Atlassian Solution Architect

3 days ago

Pune Maharashtra, India enreap Full time

**Position**:Atlassian Solution Architect
**Experience**:12+ years
**Location**:Pune

**Responsibilities**:

- **Solution Design and Implementation**:

- Architect end-to-end solutions using Atlassian products (Jira, Confluence, JSM) based on customer requirements.
- Lead the planning and execution of Atlassian cloud migration projects, ensuring a seamless transition from on-premises or server environments to the Atlassian Cloud.
- Develop and customize solutions using Atlassian tools to optimize workflows, improve productivity, and enhance collaboration.
- **Customer Interaction and Requirement Gathering**:

- Engage with customers to gather and understand business needs and translate them into technical requirements and solutions.
- Conduct workshops and solution presentations to explain Atlassian features, benefits, and best-fit approaches.
- Provide technical support to clients, guiding them through complex challenges related to implementation, customization, and cloud migration.
- **Technical Leadership and Best Practices**:

- Provide technical guidance and leadership to developers during solution development, ensuring adherence to best practices.
- Define, document, and promote Atlassian best practices and governance, ensuring solutions are scalable and maintainable.
- Work closely with cross-functional teams, including development, support, and product management, to drive solution quality and customer satisfaction.
- **Process Improvement and Automation**:

- Identify opportunities for process improvement and automation using Atlassian products.
- Design and implement CI/CD processes, automation scripts, and integrations to enhance development and service efficiency.
- Stay updated with the latest Atlassian capabilities and trends, providing proactive recommendations for solution optimization.

**Requirements**:

- Experience: 12+ years of experience in IT, with at least 5 years of experience working extensively with Atlassian products such as Jira, Confluence, and Jira Service Management.
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- **Technical Skills**:

- Strong experience in Atlassian cloud migration, solution architecture, and development.
- Proficiency in Atlassian customization, add-ons, scripting, and automation using tools such as ScriptRunner, REST APIs, and automation rules.
- Familiarity with AWS/ DevOps concepts, Marketplace plug-ins, CI/CD, ITSM, and Agile development practices.
- **Certifications (preferred)**:

- Atlassian Certified Professional (ACP).
- ITIL certification is a plus.
- **Soft Skills**:

- Excellent communication and interpersonal skills, with the ability to engage and influence customers at all levels.
- Strong problem-solving skills, with a focus on providing value-driven solutions.
- Ability to work independently, take ownership of solution development, and mentor other team members.

**Department**:Delivery**Designation**:Architect

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